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Yyyyyy x. yyyyyy


Contact Information


9671 Millpond Road, Miramar, Florida 33205



SSN: xxx-xx-xxxx

Country of Citizenship: United States

Veterans Preference:


Core Competencies


Leadership, Safety Management, Air Traffic Control Management, Employee Supervision, Section and Team Management, Employee Training and Development, Management Planning, Directing Operations, Front Line Manager, Employee Scheduling, Fiscal Efficiency, Operational Safety, Policies and Procedures, Risk Assessment, Risk Mitigation, Safety Management System, Quality Control, Quality Assurance, Team Leadership, Productivity, Workforce Planning, Interpersonal Communication, Training and Development, Cadre Instructor, Team Building, Leadership Development, Coaching, Mentoring, Labor Relations Management, Employee Development, Performance Reviews, Decision Making, Decisiveness, Calm Emergency Management.


Work Experience


12/2009 Present


Location: 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Series: 2152 Pay Plan: AT Grade: IJ09

Hours Worked per Week: 40

Salary: N/A

Supervisor: Theadore DelNegri Phonexxx-xxx-xxxx May Contact: Yes

Front Line Manager 2152-ATC-FLM


Leadership and Functional Management. Supervise and manage Certified Professional Controllers (CPCs) in the daily tasks of safely separating and sequencing aircraft as well as coordinating aircraft movement with other facilities at a terminal facility. Issue safety alerts when necessary and manage traffic calls. Plan and direct operations within the scope of CPC management and supervision; serve as Front Line Manager (FLM) for a team of _x_ to _x_ (how many?) CPCs. Effectively plan and delegate CPC work duties; establish and implement CPC work schedules and priorities to maximize operational safety as well as internal fiscal efficiency. Adjust staffing levels and internal procedures as directed by senior management.


Safety Management. Continually and proactively mitigate risk of potential adverse operational occurrences. Consistently comply with all requirements of the Safety Management System (SMS) within established timeframes. Develop effective Corrective Action Plans (CAPs) in conjunction with Quality Control/Quality Assurance offices based on issued timelines in response to systemic issues; ensure CAP completion as prescribed. Effectively assess and monitor positions carrying highest risk potential.


Team Leadership. Actively encourage individual CPCs and the entire CPC team to achieve business results on a consistent basis. Proficiently identify individual strengths and encourage those individuals to build on them for the purpose of short term productivity improvement while building for future workforce planning. Communicate openly and honestly with all team members.


Training and Development. Continually promote and instruct in safety when directing any CPC activity. Proficiently serve as a cadre instructor for recurrent training, biannually addressing the 5 most frequent operational errors throughout the entire air traffic control system and then sharing with all facilities. Effectively identify training and development needs within the group and ensure resolution. Actively promote teamwork concepts highlighting individual responsibility while yet contributing to the success of the entire CPC team. Purposefully and consistently identify leadership potential among members of all CPC teams. Coach and mentor identified individuals; readily provide development and advancement opportunities. Ensure individuals successfully complete all mandatory training with prescribed periods of time.


Labor Relations Management. Assess and approve CPC leave requests. Conduct performance reviews, consult with CPCs relative to their individual career goals; recommend performance ratings. Field, hear and resolve any complaints or grievances of CPCs; escalate more serious unresolved complaints to a superior manager. Communicate and reinforce diversity and EEO policies and programs in all areas including selection, training, and transfers. Fully support and participate in a positive labor management partnership process. Continually foster a positive work environment in which all CPCs are treated equitably and fairly, and in which CPCs feel free to express any concerns.


Administrative and Operations Management. Advise, counsel and instruct CPCs in both functional and administrative issues. Identify production or quality deficiencies; plan and execute mitigating actions. Recommend goals and objectives for CPC teams; track gains and accomplishments. Effectively manage changing conditions and demands with flexibility while never sacrificing safety.



10/2008 12/2009


Location: 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Series: 2152 Pay Plan: AT Grade: IH09

Hours Worked per Week: 40

Salary: N/A

Supervisor: Theadore DelNegri Phonexxx-xxx-xxxx May Contact: Yes



Safely and proficiently managed air traffic control responsibilities at this terminal facility. Separated and sequenced aircraft and coordinated aircraft movement with other facilities. Issued safety alerts and traffic calls when required. Trained other CPCs on a regular basis.


Informally provided many additional services as described above including training, scheduling, developing, leading and managing a team of CPCs.



09/2004 09/2008


Location: 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Series: 2152 Pay Plan: AT Grade: LH12

Hours Worked per Week: 40

Salary: N/A

Supervisor: Enrie Young Phone: 305.869.5400 May Contact: Yes



Provided leadership, functional, supervisory and training services as described above at Ft. Lauderdale, 10/2008 12/2009.



08/1997 09/2004


Location: 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Series: 2152 Pay Plan: AT Grade: AT09

Hours Worked per Week: 40

Salary: N/A

Supervisor: Theadore DelNegri Phonexxx-xxx-xxxx May Contact: Yes



Proficiently served as a capable CPC; progressed to training other CPCs in a non-supervisory role.





Florida Memorial University Miami Gardens, FL

Bachelor's Degree 12/1988

Major: ATC Minor: NAS



Job-Related Training





Additional Information


Member, South Florida Metroplex Program effecting new airspace design in the midst of runway and terminal construction.




Yyyyyy x. yyyyyy

9671 Millpond Road, Miramar, Florida 33205 w xxx-xxx-xxxx w





Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in an Air Traffic Control Manager capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. With experience gained in multiple Air Traffic Control management assignments with the FAA in South Florida, I am well-versed in managing operations, meeting standards and guidelines, and achieving objectives.


As demonstrated in the accompanying resume, I have served in the FAA throughout my professional career as an Air Traffic Controller and in more recent years as a Front Line Manager for teams of Air Traffic Controllers in two busy South Florida locations at Miami and Ft. Lauderdale. I have effectively applied my skills and knowledge toward providing highly effective management and supervision while promoting a culture of safety. I also am a proficient trainer in all aspects of technical operation and safe operation. To complement this background, I offer the ability to effectively communicate orally and in writing to provide a higher level of safe operation and team development.


Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.


As an employee, you will find me to be a driven team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience. In advance, thank you for your time and consideration.








Yyyyyy x. yyyyyy


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