Accomplished Retail Manager eager to contribute 30+ years of experience to a progressive organization.

• Proven Leadership abilities developed throughout multiple hands on management positions overseeing up to 48 direct reports.
• Skilled in streamlining overall process improvement initiatives, resulting in increased sales revenue.
• Dynamic communication skills, key to rapidly establishing rapport with clients and cultivating positive vendor relationships.
• Contributed strong management skills to direct oversight of 4 full store remodels.

Rite Aid Corporation, Wilshire District & San Fernando Valley, Los Angeles, CA 2009-Present

Store Manager

• Demonstrate strong leadership abilities to strategically maximize efficiency throughout daily operations.
• Chief responsibilities include management of 22 direct reports, inventory control and providing top notch customer service.
• Leverage abilities to design and deploy highly effective training programs for new hires, key to substantially increasing team productivity.
• Ensure aesthetic appeal throughout storefront, key to attracting and retaining customers.
• Serve as Inventory Auditor, Senior Management Mentor and District Lead Interviewer.
• Cultivate positive relationships with third party vendors, integral to maintaining bottom line company cost.

CVS Pharmacy / Burbank, CA 1991-2009

Store Manager

• Resourcefully oversee day to day retail processes for 48 staff members within 24-hour store.

• Utilized excellent customer service skills to successfully resolve inquiries and issues, key to maintaining overall satisfaction and retention.
• Associated duties included inventory control, visual merchandising, profit margin forecasting, vendor management and scheduling.
• Maintained quality control by performing biannual audits, generating precise financial reports and reviewing pharmacy operations.
• Increased revenue growth throughout thorough analysis of product sales and merchandise transfers.
• Enhanced store visibility throughout design of effective marketing materials.
• Developed successful training programs for new hires to increase overall productivity.

Pic-N-Save, Sun Valley, CA 1988-1991

Store Manager/District Merchandiser and Trainer

• Oversaw daily retail operations, as well as 32 employees.

Thrifty Drug Incorporated, Los Angeles, CA 1981-1988

Assistant Store Manager

• Supervised 25 staff members while providing training to increase productivity within liquor department.

High School Diploma, Burbank Senior High School, Burbank, CA

Seminars Completed in: business management, retail management, stress management reduction in the work force and communication skills

CVS Pharmacy Phase I and II Training Modules

Certified Pharmacy Technician, CVS Pharmacy