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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Administrative & Customer Service Specialist
Profile of Qualifications
- Detail oriented Professional recognized for the ability to complete administrative tasks on time in deadline based environments.
- Strong written and oral communication skills, key to interacting with customers and forming positive relationships.
- Excellent problem solving abilities with a proven record of increasing efficiency throughout existing office operations.
Key Areas of Expertise
|
Administrative Functions Attention to Detail Filing & Data Management |
Office Operations Problem Solving Type 61 WPM |
Customer Service Interpersonal Communication MS Office Suite
|
Professional Synopsis
FCi Federal (Formerly Serco, Inc), Overland Park, KS 2015-Present
General Clerk I
- Perform various administrative tasks within a fast-paced office environment.
- Responsibilities include file management, data entry, document processing and maintaining accurate records.
Clark's Bostonian Outlet, Kansas City, KS 2014-2015
Sales Associate
- Delivered quality customer service while enhancing customer experience, making knowledge based product recommendations and forming positive relationships with customers.
Olathe School District, Olathe, KS 2013-2014
Substitute Teacher
- Demonstrated strong leadership skills while managing classrooms for various grade levels.
- Ensured safety while promoting student growth and development.
Knox College, Galesburg, IL 2009-2013
Food Service Worker
- Provided excellent customer service throughout daily interactions in person and over the phone.
- Ensured accuracy throughout cash transactions.
Education & Professional Development
Bachelor of Arts in Educational Studies and History, Knox College, Galesburg, IL; 2010-2013
Alpha Phi Omega Member | Completed various community service projects.
Teaching Certification, States of Illinois, Kansas and Missouri
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