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Yyyyyy x. yyyyyy
Ten years of comprehensive experience in project administration, staff leadership, problem resolution, customer service, organizational collaboration and process improvement. Self-driven team player with strengths in communication and developing interpersonal relationships. Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence. Demonstrated proficiency in Microsoft Office Suite & Project, ADP CRM and Salesforce software applications. Fluent in English and Farsi.
Project Manager, Lumen21, Orange, CA 2015 - Present
Skillfully direct client service production implementation, process development and operational balancing.
Conduct detailed data collection & assessment, supplier oversight, change control, client communications, strategic planning and reporting to drive superior productivity.
Senior Talent Acquisition, Patexia, Santa Monica, CA 2014 - 2015
Formulated effective new candidate recruiting program, prepared & implemented campus job events and evaluated applicants to determine suitability.
Customer Satisfaction Agent, General Motors, Long Beach, CA 2012 - 2014
Comprehensively documented, assessed, investigated and resolved customer complaints, in addition to recruiting superior customer service personnel, planning operating budgets and issuing dealer surveys.
Data Collection Specialist, Google, Venice, CA 2014
Contracted to collaborate with native Farsi speakers to develop and refine computer voice-recognition techniques.
Event Planner, University of Toronto, Toronto, ON 2014
Executed detailed logistical planning for Entrepreneurship Conference in Bay Area and identified target demographics.
Successfully negotiated agreements with suppliers, handled budgeting concerns and coordinated with panelists, service providers and media organizations.
Fitness Club Supervisor, Samena Recreation Club, Bellevue, WA 2010 - 2012
Critical driver of development & production of promotional materials and established & nurtured positive working relations with membership.
Health Club Marketing Manager, Porchester Centre, London, UK 2005 - 2009
Winner of Employee of the Year award for superior leadership, business development, customer service and profitability.
Public Relations Specialist, Movenpic Hotel, Dubai, UAE 2003-2004
Currently preparing to take Project Management Professional examination
Certified Scrum Master, 2013
Azad University, Tehran, Iran
Bachelor of Arts - Physical Education, 2003
Yyyyyy x. yyyyyy
Hiring Agent Name
City, State Zip Code
I am contacting you to offer my services as a highly-experienced Project Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.
I possess over Ten years of comprehensive experience in project administration, staff leadership, problem resolution, customer service, organizational collaboration and process improvement. I have also earned a Bachelor of Arts degree in Physical Education and am a Certified Scrum Master. Presently, I am working toward taking the examination for a Project Management Professional certification. Additionally, I am fluent in both English and Farsi. I am quite comfortable completing all assignments in the absence of direct supervision, with a primary focus of executing all work on time and in excess of specification.
As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.
Yyyyyy x. yyyyyy
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