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Chief Learning Officer
Organizational Development ~ Workforce Planning ~ Program Development & Delivery
Budgeting ~ Team Leadership ~ Performance Management ~ Facilitation ~ Training Evaluation
Profile
Offer exceptional academic credentials and more than 15 years experience in planning, designing, developing, and aligning training strategies with specific organizational needs.
Advanced knowledge of concepts and practices related to adult learning, instructional leadership, organizational development, train-the-trainer, project leadership, and performance measurement.
Possess strong project and program management experience with the ability to identify requirements, allocate resources, create project plans, and facilitate delivery within timeline, scope, and budget parameters.
Excel at training plan development and instructional design, Learning Management System (LMS) administration, designing programs from scratch, and managing all aspects of training program management.
Adept at connecting with, training, mentoring, and managing people from diverse cultures and backgrounds.
Member of George Mason University s Advisory Committee for design of new Chief Learning Officer Certificate program.
Extremely well-versed in instructional models, frameworks, and strategies encompassing ADDIE, Successive Approximation, Rapid Instructional Design, Parrish Aesthetic Education, Dewey Experiential Learning, Burke-Litwin, and Nadler-Tushman.
Professional Experience
National Oceanic and Atmospheric Administration, Silver Spring, MD, 2015 to Present
Chief Learning Officer, Oceanic and Atmospheric Research (OAR)
Govern organizational learning strategy and operations by assessing learning climate for 700 federal employees, analyzing collected data, and authoring Learning Needs Assessment Report and five-year strategic plan.
Successfully condensed LMS licenses from over budget to save $10,038.48 for Department of Commerce.
Established and promoted access to comprehensive training calendar for all 1,400 OAR staff.
Initiated quarterly Learning Coordinator meetings to enhance cohesiveness among all eight OAR divisions.
Continually drive employee engagement and recognition by creating development opportunities for all divisions, orchestrating OAR award ceremony, and devising targeted plan for senior leadership.
Guided team through successful completion of 14 different awards at External, Federal, Department of Commerce, NOAA, and OAR levels for 2016, resulting in 15% greater OAR nominations.
Department of Department, Alexandria, VA, 2011 to 2015
Lead Curriculum Designer
Expertly aligned program visions and curriculum for Defensive Civilian Emerging Leader Program, Executive Leadership Development Program for mid-level leaders, and Defense Senior Leadership Development Program.
Calculated and documented training program effectiveness, return on investment, and return on expectations for DoD Leader, Learning, and Development programs.
Served as Contracting Officer Representative for two leadership development programs with budgets of $400K each, and collaboratively redesigned Defense Senior Leader Development Program and Executive Leadership Development Programs to refine focus and optimize outcomes.
Lead The Way Consulting, Omaha, NE, 2009 to 2011
Organizational Development and Leadership Consultant
Designed and facilitated customized training classes, workshops, and webinars encompassing leadership development, customer service, management, recruiting and selection, orientation and on-boarding, performance management, talent management, mentoring, and feedback.
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Structured workforce planning, organizational development strategies, and learning interventions resulting in significant reduction of turnover and absences, improved retention, enhanced workplace climate and diversity, and productivity growth among new employees and new managers.
Established training & development programs, workshops, and webinars which bolstered productivity and safety, and slashed turnover costs.
Furthered organizational profitability businesses to become an Employee Stock Ownership Plan.
Conducted culture assessments and guided veterinary leadership teams in changes regarding organizational structure, reporting, morale-building, training, workforce planning, and succession planning.
Conducted HR audits to optimize staff performance, selection, workforce planning, and compensation structure.
ASTD Nebraska, Lincoln, NE, 2010 to 2013
Vice President of Education / Director of Mentoring
Supervised three new directors while administering and closely monitoring $12K company budget.
Compiled mentoring toolkit for 300 members, published on ATD National to reach thousands of members, and piloted mentoring program featuring detailed evaluations and improvement measures.
Strategic Sustainability, Herndon, VA, 2010
Sustainability Research Intern
Authored and presented business case for sustainability training and directed five personnel in methodically guiding organizations through sustainability change process.
Devised comprehensive training session targeting sustainability, triple bottom-line, and environmental issues in Latin America in support of Georgetown University s Global Competitiveness Leadership Program.
Professional Veterinary Products, Ltd., Omaha, NE, 2007 to 2008
Human Resource Business Solutions Manager
Effectively controlled $30K budget and coached veterinary clients in implementation of strategic initiatives encompassing employee relations, M&As, strategic planning, and workforce planning.
Played a pivotal role in establishing HR Business Solutions Office infrastructure which fortified retention of financial shareholders in parent company.
Led six personnel in design, facilitation, and evaluation of training classes and webinars in leadership development, recruiting, selection, orientation, on-boarding, performance/talent management, and mentoring.
Conducted human resource audits, organizational development assessments, workforce planning, turnover calculations, and selection optimize recruitment of veterinary clients.
Aldie Veterinary Hospital, South Riding, VA, 2004 to 2007
Veterinary Hospital Manager
Spearheaded full-scope operations for clinic comprised of 19 personnel including hiring, training, certifications, continuing education, process improvements, cost reductions, and team-building.
Proactively standardized HR processes including 360-degree feedback evaluations, performance evaluations, job descriptions, workforce planning, and succession planning to achieve 90% employee retention rate.
Introduced electronic medical records (EMR) software to drastically reduce paper usage from 90% to 5%.
Education & Professional Development
ABT, Doctorate of Human and Organizational Learning, The George Washington University, Ashburn, VA
Master in Organizational Leadership, College of Saint Mary, Omaha, NE, 2009
Bachelor of Individualized Studies in Human Resource Management, George Mason University, Fairfax, VA, 2006
Certifications:
Strategic Sustainability Consulting Green Auditor Certification ● Professional in Human Resources (PHR)
Behavioral Analyst - DISC ● Business Motivators Analyst - PIAV
Trainer s Institute Instructional Design and ROI Skill-Building - ASTD
Software
Microsoft Office (Word, PowerPoint, SharePoint, Publisher), GlobalNet, Prezi, Captivate, AS400, Go-To-Meeting
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