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Luxury Fashion Advisor
25 years of experience in high end fashion operations, focusing primarily on optimizing the customer experience while driving sales revenue.
Innate ability to identify client style needs and select appropriate merchandise to ensure satisfaction.
Strong communication and organizational skills, critical to providing support to Stylists.
Possesses linguistic fluency in Portuguese, French, Italian and English.
Fashion Industry Expertise
Client Relationship Management
Chanel, New York, NY 1990-Present
Leverage fashion industry expertise to provide high end recommendations to clients within a luxury retail boutique.
Enhance overall customer experience, key to ensuring satisfaction and customer retention.
Obtain strong product knowledge of 6 collections, vital to promoting sales growth.
Cultivate positive client relationships throughout thorough rapid establishment of rapport, identification of needs and scheduling follow up appointments.
Continually recognized for achieving sales goals and providing top notch customer support.
Wander Cardoso, Brazil
Traveled to various fashion hotspots, including Paris and Milan, while aiding high profile Stylist with daily processes.
Utilized linguistic capabilities to ensure efficiency throughout look selection.
Bachelor Degree in Marketing and International Trade, Cum Laude, Fashion Institute of Technology, Manhattan, NY; 2000
Associate Degree in Fashion Buying and Merchandising, Fashion Institute of Technology, Manhattan, NY
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