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Yyyyyy x. yyyyyy

- 1301 N Xxxxxx Rd 1025 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *






(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,


        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my recent baccalaureate degree in Urban and Metropolitan Studies with an aggregate 2 years from several summer jobs in customer service and operations support in the hospitality sector. On the side, I have been engaged in sales, property valuation, and land development with the family real estate business. I am currently with Tokyo Joe's based in Xxxxxx, XXXXXX as a Server, further honing my skills in customer service after my last semester in completing my degree. Prior to this, I had summer jobs in a similar capacity at Old Spaghetti Factory in Newport Beach, CA, and earlier at Temp Improv in Tempe, XXXXXX. For more details, please take a moment to go through my resum .


More than leveraging my customer service skills and education, I bring to the table my personal strengths that include a passion for achieving objectives through people-centric and results-driven work excellence. I take pride in my communication abilities that help build sustainable professional relationships with the people I work with, fostering a harmonious collaborative work environment in achieving shared commitments.


I am confident that my education, experience, and personal strengths qualify me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your urban planning team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.







Attachment: Resum




Yyyyyy x. yyyyyy

- 1301 N Xxxxxx Rd 1025 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Urban Planning (City ▪ Engineering Firms) ▪ Commercial Real Estate


Qualifications Profile


    Highly self-motivated and results-driven solutions thinker and recent graduate in Urban & Metropolitan Studies, with an aggregate 2 years from several summer jobs in customer service and operations support in the hospitality sector.

-    Looking forward to leveraging customer service competencies in the public service or city engineering sectors that harness education in urban planning, land and community development, and public administration.

-    Extensive experience in the family real estate business, harnessing knowledge in land development and market valuation to drive continued profitability and business growth.

-    Detail-oriented, analytical and methodical with critical thinking to address professional relationships and service quality issues that enable the business to maintain a competitive edge in service-oriented business.

    Well-organized and resourceful with multitasking skills that maximize resources to achieve outstanding results.

    Flexible and adaptable, with fast learning abilities to reach expected productivity levels in new and fast paced work.

    Excellent communication skills (bilingual in English & Spanish) that maintain customer confidence, and foster teamwork synergies with colleagues in achieving shared commitments.


Professional Experience


Tokyo Joe's Xxxxxx, XXXXXX

Server Feb 2017 Present

    Leverage customer service skills to complete the undergraduate program in the last semester & continuing to the present, contributing to a totally satisfying dining experience for repeat patronage, while ensuring compliance with service quality standards and performance expectations.

    Welcome guests and patrons, developing professional relationships, addressing culinary needs, and providing first level resolution for complaints and issues.

    Assisted POS operations, addressing bill discrepancies, and processing payments in cash or credit.

    Assisted tenured staff in onboarding and mentoring new hires on policies and procedures.

    Managed assigned supplies inventory, and oversaw in-house and 3rd party maintenance for kitchen appliances.


Old Spaghetti Factory Newport Beach, CA

Server May 2016 Oct 2017

Tempe Improv Tempe, XXXXXX

Server May 2015 May 2016

    Provided customer service for a couple of summer jobs in the hospitality business, welcoming guests and ushering them to their tables, taking orders accurately, and assisting kitchen operations to ensure correct menu order fulfillment.

    Assisted tenured staff in maintaining cleanliness and order in the dining and kitchen areas, managing supplies inventories, while supporting the cashier in end-of-day sales reconciliation.

    Ensured compliance with service quality standards to maintain a satisfying dining experience, as well as safety and hygiene/sanitation standards to maintain licenses in the restaurant business.

    Assisted staff in developing and executing


Education & Credentials


    Xxxxxx State University Tempe, XXXXXX (May 2017)

B.S. in Urban and Metropolitan Studies


Technical Skills

    Productivity Tools: MS Office (Word, Excel & PowerPoint)

Awards & Recognition

    Brother of the Year, Pi Kappa Alpha (2015 2016)

Professional Affiliations

    Volunteer: Pi Kappa Alpha, 30 hrs. of community service every semester, totaling over 2010 hours over 3 years

    Volunteer/Advisor: Family real estate business, assisting in property development and sales.


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