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Yyyyyy x. yyyyyy
Xxxxxx, TX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Restaurant Management │ Team Building │ Training / Development │ Payroll
Strategic Analysis / Planning │ Trends Tracking │ Cost-Reducing Initiatives
Menu Design / Development │ Customer Service │ Advertising │ Key Promotions
Start-Up Operations │ New Business Development │ High-Volume Sales │ Acquisitions
Purchasing │ Sourcing │ Contract Negotiations │ Vendor Relations │ Quality Assurance
Highly Accomplished Leader who promotes multi-site, multimillion-dollar restaurant operations success, including driving innovative concepts in competitive markets, as well as quality-focused standards to maximize growth. Top Performer who sees the big picture at all times, and who maintains knowledge of industry trends to align with a company s vision, value, and goals. Ambitious Self-Starter who rises above business challenges to achieve winning restaurant outcomes, including quickly adapting to evolving operational scenarios. Excellent Communicator who creates collaborative relationships with cross-geographical decision-makers, teams, and customers, and who leads staff by example and with ethics and integrity. Skilled in MacBook Pro.
Professional Synopsis
Primo s Mexican Grill, Pai, Thailand 2013 2017
New York Pizza, Chiang Mai, Thailand 2013 2017
Loco Elvis Mexican Restaurant & Karaoke Bar, Chiang Mai, Thailand 2012 2017
General Manager
Capitalize on the opportunity to lead the forward-thinking design, development, start-up, and successful business operations of three unique, concept-driven restaurants in Thailand, including handling all profit / loss, team building, and payroll, as well as purchasing, contract negotiations, vendor relations, and regulatory compliance. Generate substantial growth within highly competitive restaurant markets by developing short- / long-term strategies to maximize the bottom line, as well as analyze ongoing trends to adjust business operations and boost business performance. Recruit, train, mentor, and manage customer service-focused staff. Optimize safety assurance / control and risk mitigation / management initiatives to continually promote a seamless workplace environment. Proactively respond to and resolve escalated customer concerns to build and sustain a loyal clientele.
Loco Elvis Mexican Restaurant & Karaoke Bar
Cited as the Top Gathering Spot for tourists and locals.
Brought the first-ever frozen margarita machine to Thailand.
Recognized as one of the most successful restaurants in Thailand.
Amassed hundreds of 4-Star and 5-Star Reviews within TripAdvisor.
Promoted made-from-scratch dishes with a fresh, innovative Mexican menu.
Developed the concept of mixing a frozen margarita with 10 different flavor options.
Recruited highly talented local bands and live karaoke for every night of entertainment.
Created an open-air, Western-oriented concept, and bought a U.S. commercial tortilla press.
Voted as Best Cheeseburger in Chang Mai within the American-themed side of the restaurant.
Primo s Mexican Grill
Created a concept similar to Chipotle Restaurant within the small tourist-centric city of Pai.
Recognized as the first Mexican restaurant in that area a favorite spot for locals and tourists.
Led restaurant operations to promote great Mexican food, margaritas, live music, and karaoke.
New York Pizza
Expertly developed a dynamic new American-style pizza restaurant.
Noted as a top spot for late-night tourists and locals since opening day.
Additional Professional Experience
MWR Supervisor DynCorp International, Afghanistan
Director Xxxxxx Sports Leagues, Xxxxxx, TX
Owner │ Operator Feed Bag Restaurant │ Pony Express Bar, Xxxxxx, TX
Owner │ Operator Sherry Landscape Nursery, Xxxxxx, TX
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