Driven, focused, and hard-working Strategic Leader with a background in overseeing operations within fast-paced environments within a variety of industries. Experienced in implementing strategic operational procedures, handling regional budget development, supervising cross-functional teams, and consistently increasing efficiency levels. Highly adept in improving organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.

  Direct day to day administrative operations within a fast-paced environment with a concentration on improving resident satisfaction levels and overall productivity

  Plan and implement large, small, and individual resident activities in addition to adhering to state/federal regulations and updating resident care plans

  Utilize superior communication and interpersonal abilities in order to build positive relationships with residents, co-workers, and members of management

  Coordinated training and field development operations within the region which included creating innovative recruitment plans for both inbound and outbound student programs

  Supervised a team of Area Coordinators which required providing individualized coaching/feedback in addition to handling escalated employee relations issues

  Managed an annual budget for the region, played a lead role in achieving regional goals, and reviewed complex program issues throughout the region

  Provided administrative support to a member of the executive team which required addressing incoming phone calls, welcoming visitors, and maintaining a large-scale database

  Assisted with special projects as needed, generated reports in both Word and Excel, performed detailed research, and monitored meeting/travel calendars