• Details-Focused Leader who offers a background in Industrial Engineering, Manufacturing, Quality Control / Assurance, Process Improvement, Production Lines Management, Customer Delivery Processes, and Resource Management, as well as Operations Management, Policy / Procedure Development, Team Building / Training, Best Practices Methodologies, Reports Generation / Management, and Customer Service.
• Goal-Oriented Professional who streamlines business operations to minimize costs and improve overall production, and can synergistically boost multi-team efficiencies by leading by example and with integrity.

Master of Business Administration Gulf Coast University

Six Sigma Black Belt (In Progress, University of Xxxxxx) ￨ Certified Food Safety Manager (NRFSP)

Quality Controller ￨ Process Supervisor

  Capitalized on the opportunity to direct a high-volume production process of polyethylene forms while managing a comprehensive Quality Control department for three production lines to meet core objectives.

  Expertly developed effective methods to reduce the amount of non-conformities in every production line.

  Conceptualized, developed, and implemented operations and best practice manuals for the Quality Control department and polyethylene forms process which was instrumental in ensuring seamless efforts.

  Enhanced efficiency and resource management by re-collecting waste material and finished goods.

  Generated weekly reports about non-conformities versus cost, per process, per production line.

  Streamlined polyethylene forms process to improve delivery to customer and satisfaction rate by 30%.

Recent Supplemental Professional Experience

Area Manager

  Direct daily business operations to drive growth via profitable sales, merchandising, and customer initiatives.

  Spearhead comprehensive training on merchandising standards, product xxxxxxow, inventory, and signage.

  Improved customer satisfaction levels, as well as team productivity and services delivery.

  Maximized sales by using reports to analyze and track results and determine new strategies.

Senior Team Leader

  Strategically steered high-volume store inventory, stocking, and merchandising processes while handling product loss investigations, generating merchandise reports, and assisting with safety audits.

  Monitored and evaluated indicators to comply with Target brand expectations and resource utilization.

  Led training / development of new Target employees to boost operational productivity levels.

  Minimized impact on customers and improved transition time to new merchandise designs.

  Improved guest experience by administering weekly workloads and monitoring task completion.

Insurance Sales

  Maximized bottom-line performance by selling a full line of insurance products (e.g. life, long-term care, Medicare supplements), including assisting clients with customized insurance plans to meet objectives.

  Increased client base through proactive networking and diverse community outreach.