Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
This Resume Has Not Been Formatted
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
- Self-motivated Administrative Assistant with extensive experience providing support and excellent customer service.
- Skilled at completing tasks on time in fast paced, deadline based environments.
- Possesses top notch communication abilities, key to forming positive relationships.
- Excellent leadership and organizational skills; experienced in conducting thorough training to boost employee performance.
Key Areas of Expertise
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Administrative Operations Relationship Management Call Management |
Organizational Management Interpersonal Communication Problem Solving |
Project Coordination Scheduling MS Office Suite
|
Professional Synopsis
Encore Capital Group, Warren, MI 2015-2016
Legal Specialist
- Provided key support to management and clients, with associated responsibilities including scheduling, resolving inquiries and contributing to project management.
- Contributed extensively to coordination of SOM project; ensured project remained on schedule.
- Relayed pertinent information to attorney and team members.
- Thoroughly reviewed information for accuracy and quality; resolved inefficiencies appropriately.
Community Choice Credit Union, Warren, MI 2007-2009
Personal Adviser
- Leveraged strong interpersonal communication skills to promote company services; strategically upsold and cross sold based on individualized needs.
- Developed solutions throughout new and used car, mortgage and home equity loan applications.
- Demonstrated an excellent attention to detail while thoroughly reviewing credit reports and client information.
- Continually achieved and surpassed existing goals in a fast paced, high production environment.
Peoples State Bank, Madison Heights, MI 2005-2007
Customer Service Supervisor
- Fulfilled a key leadership position, focusing heavily on employee retention, ensuring top quality customer service and maintaining adherence to company policies.
- Heavily involved in recruitment process; developed and implemented training initiatives for new employees.
- Designed highly effective incentive program to drive employee performance, leading to a 23% increase in sales.
- Resolved inquiries, identified individualized client needs and designed solutions to promote satisfaction.
Education
Associate of Applied Science, Legal Assistant, Macomb Community College, Warren, MI
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