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- Results-oriented Sales Professional with a proven track record of achieving and surpassing sales goals.
- Dynamic interpersonal communication skills, key to rapidly establishing rapport and cultivating lasting client relationships.
- Demonstrated ability to identify client needs and making individualized, knowledge based recommendations to promote company services.
- Possesses an in depth understanding of various sales tactics, including social media management, networking and cold calling.
Client Relationship Management
Social Media Marketing
MS Office Suite
Welk Resorts 2016-Present
- Leverage strong sales and interpersonal skills to successfully achieve and surpass revenue goals daily.
- Demonstrate excellent communication abilities while interfacing with clients at various events.
- Strategically identify client needs and make knowledge based recommendations to promote company services and ensure overall satisfaction.
- Conduct in depth analysis of data; relay pertinent information to appropriate management.
- Contribute extensively to event management.
SunSystem Technology 2016
Residential Outreach Specialist
- Utilized various strategies to promote solar services; conducted up to 50 sales calls daily to generate new business.
- Promoted benefits of company services; enhanced web content and implemented effective digital marketing tactics to attract new customers.
- Continually met and exceeded sales goals; confirmed 2-5 sales appointments daily.
- Developed and presented strategic plans to grow business.
Eyefinity of VSP 2014-2016
Customer Service Representative
- Provided excellent customer service while managing 60+ calls daily; focused on resolving inquiries, handling complaints and developing solutions to promote satisfaction.
- Reviewed government and commercial claims for billing errors; verified insurance and benefits.
- Utilized strong communication skills to form positive relationships with team members and management.
- Implemented effective training programs to improve performance of new team members.
- Continually met and exceeded personal and team goals; recognized as Employee of the Month two times.
Fresno Grizzlies 2013
Inside Sales Representative
- Successfully boosted ticket sales by utilizing effective techniques, including cold calling, networking and conducting tours for potential customers.
- Maintained detailed records of orders, clients and account information.
Business Administration Coursework Completed, California State University, Fresno; 2009-2013
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