Yyyyyy x. yyyyyy

211 7^th Ave. North #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx ● abc@xyz.com

Spa Services ~ Fine Dining ~ Luxury Retail Sales ~ Front Desk ~ Personnel Leadership

POS Systems ~ Guest Services & Satisfaction ~ Marketing ~ Event Promotion & Coordination

         Substantial international exposure spanning Czech Republic, Germany, Dubai, Hawaii, Caribbean, New York City, San Diego, and numerous other destinations.

         Well-versed in quality of service provided by several 5-star hotels and resorts as well as world-famous 7-star hotel, Burj-Al Arab, in Dubai.

         Played an integral role in delivering luxury hotel, resort, and spa services in Europe and Hawaii.

         Able to leverage polished up-selling skills and marketing talents to fuel revenues for resort spas.

         Ranked #1 in product sales at Hilton Mandara Spa, Hilton Waikiki Resort, and at Heaven On Earth Spa, Honolulu, Hawaii which was selected as #1 spa in Honolulu & Waikiki by Honolulu Magazine.

         Advanced understanding of current and emerging market trends, and able to capitalize on potential business development, sales, and promotional opportunities.

         Outstanding talents in supporting and administering guest recognition and loyalty programs.

Hotel Vinoy Renaissance - Marriott Hotels, Saint Petersburg, Florida, 2016 to Present

Recreation Attendant

         Recruit, register, and schedule guests for participation in various recreation activities.

         Engage guests and actively promote activities and facilities while ensuring safety and welfare of all guests and staff.

         Clean and maintain recreational equipment and supplies on a routine basis.

Dr. Irene Yamamoto, Internist, Honolulu, Hawaii, 2012 to 2013

Certified Medical Assistant

• Supported office operations by scheduling patient appointments and maintaining database of medical records.
• Leveraged sound clinical skills to prepare injections and record patients vital signs, while consistently ensuring strict adherence to HIPAA rules and regulations.

Heaven On Earth Spa, Honolulu, 2011

Licensed Aesthetician

         Conducted skin consultations, promoted and administered products and services, and performed treatments encompassing facials, waxing, chemical peels, and microdermabrasion.

         Exhibited unparalleled commitment to ensuring and enforcing spa hygiene and compliance.

Aesthetica Plastic & Laser Surgery Center & Medical Spa & Douglas Johnson, MD, Honolulu, Hawaii, 2009 to 2010

Certified Medical Assistant

         Prepared patients and assisted physician with biopsies and other medical procedures and treatments.

         Maintained medical records, scheduled appointments, and provided patient instruction prior to and following procedures and treatments.

Continued

Yyyyyy x. yyyyyy -- Page 2 of 2

Professional Experience continued

Prague, Czech Republic; Stuttgart, Germany; Honolulu, Hawaii, 1999 to 2008

Licensed Aesthetician

         Conducted skin analyses and consultations, administered a wide range of treatments, and facilitated sales of spa products.

         Generated revenues for employer by expertly performing services such as facials, waxing, chemical peels, and microdermabrasion.

         Consistently exhibited first-rate professionalism to ensure and maximize client comfort.

         Promoted, explained, and provided spa clients with rejuvenating treatments to help enhance, correct, and nourish their skin.

         Diligently ensured safe and healthy workplace conditions by complying with strict aseptic standards and regulations.

Sea Air Transport, Germany, Stuttgart, 1998 to 1999

Executive Assistant to CEO

         Spearheaded full-scope administrative functions to achieve seamless operations for large international transportation-logistics company.

         Efficiently managed executive calendar requiring extensive coordination of meetings, appointments, special events, and travel.

Egermann, Prague, Czech Republic, 1996 to 1998

Sales & Marketing Director

         Governed high-impact marketing activities to increase brand/company awareness, including organizing trade show participation in Europe.

Restaurant Nicol, Novy Bor, Czech Republic, 1993 to 1996

Restaurant Owner & Manager

         Established and operated all facets of restaurant operations inclusive of hiring, training, purchasing, customer service, recipe/menu development, regulatory compliance, and quality control & assurance.

Certified Crisis Counselor, CTL Crisis Text Line USA, 2017

Certified Professional Life Coach, Orange County Institute of Coaches California, 2016

BLS Healthcare Provider Certificate, 2012

CPR with First Aid for Adult, Infant and Child, 2011

AED Training, 2011

Certified Medical Assistant, Medical Assisting School of Hawaii, Honolulu, Hawaii, 2009

Licensed Esthetician and Make-up Artist, ISBE International School of Beauty, Honolulu, Hawaii, 2003

Bachelor s Degree in Economics and Management, Czech Republic, 1996

Yyyyyy x. yyyyyy

211 7^th Ave. North #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx ● abc@xyz.com

DATE

HIRING AGENT NAME

TITLE

HOTEL NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As indicated in the accompanying resume, I bring to you a solid hospitality background with considerable expertise in hotel, spa, and restaurant operations. I possess highly-developed managerial skills which can be leveraged to train, motivate, and direct service-driven personnel, steer consistent regulatory compliance, enforce health and safety protocols, and achieve extraordinary levels of guest satisfaction and revenue growth. To complement these qualifications, I offer remarkable organizational, budgeting, marketing, and relationship-building skills which are paramount in the hospitality sector.

As a proactive contributor to your organization, you will find me to be an accomplished and personable professional committed to supporting you in achieving your objectives through superior performance and initiative. I am confident that I could be an asset to (INSERT NAME OF HOTEL / RESORT) and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy