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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com

 

Profile of Qualifications

 

  • Detail-oriented Professional with 20+ years of experience delivering quality administrative support within fast-paced office environments.
  • Dynamic interpersonal communication skills, instrumental to providing top notch customer service.
  • Recognized for the ability to maintain quality control and optimize efficiency throughout existing processes.
  • Strong analytical problem solving skills with a track record of exceeding expectations.

 

Technical Proficiencies

 

   Multisim

  SharePoint

   OrCAS

   MS Access

  LabVIEW

  MS Office Suite

 

Professional Synopsis

 

L-3 Communications     2008-Present

Customer Service Logistics Specialist

  • Demonstrate strong organizational abilities while performing various administrative and customer service tasks.
  • Leverage top notch interpersonal skills to maintain open lines of communication with customers; resolve issues to increase satisfaction levels.
  • Collaborate extensively with team members to increase efficiency across existing office operations.
  • Thoroughly review purchase orders to ensure adherence to PO requirements.
  • Track full cycle movement of customer returns.
  • Successfully maintain RMA databases; input and update information as necessary.
  • Generate costing, test discrepancy and failure analysis reports.

 

Equity Residential     2004-2005

Leasing Consultant

         Provided direct support to Property Manager in a fast-paced office.

 

Adecco Temp. Agency / Proctor and Gamble, Mason, OH 2002-2004

Administrative Assistant

         Provided key administrative support to Logistics Planning Group, with associated responsibilities including expense report generation, facilitation of travel and creation of informative presentations.

         Used MS Office Suite to complete daily assignments.

         Contributed extensively to various projects.

 

Previous Positions:

H&R Block; Customer Service Representative 2002 & 2003

Cassano s Pizza; Shift Manager & Delivery Driver 2001-2002

Leggett & Platt, Inc.; Inventory Clerk / Administrative Assistant to the Safety Director 1998-2001

Sumco USA; Shift Trainer/Machine Operator    1995-1998

 

Education & Professional Development

 

Associate Degree in Applied Science, Dean s List, GPA: 3.8, Sinclair Community College

Basic PC Troubleshooting & Repair Short-Term Certificate | Digital Systems Certificate of Accomplishment

Completed Co-op with OTAP; repairing PC s and printers

Member of Phi Theta Kappa Honor Society

Microsoft Access Levels 1-3, New Horizons Computer Learning Center

 

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