- 402 King Khalid Rd Ÿ Riyadh, Saudi Arabia xxxxxx( +96 xxx-xxx-xxxx * abc@xyz.com

Business Management Consultancy

Qualifications Profile

    Self-assured and results-driven management professional with more than 7 years providing high-performance sales, customer service, research, and operations support in the office supplies, healthcare, and media industries.

-    Proven dedication to process efficiencies in delivering customer service, addressing company operations issues, and improving staff productivity that enable the company to provide cost advantages and quality products in highly competitive businesses.

-    Detail-oriented, analytical and methodical with critical thinking to strategize solutions, provide researched options, and address employee concerns even under stress.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership with strong people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    B2B Sales Management

    Multiple Account Management

    Customer Service Management

Business Operations Management

    Fiscal & Budget Management

    Research & Development

    Process/Workflow Improvement

    Relationship Management (Customers & Suppliers)

    Policies & Regulatory Compliance

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Project Budget Management

Administration

    Staff Supervision & Training

    Management/Client Presentation

    Records & Document Management

    Bilingual in English & Arabic (Dual Citizen: USA & KSA)

Technical

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Professional Experience

    Market and sell office supplies to small businesses, promote Quill.com website, and educate costumers in using online ordering, as well as the benefits of Quill.com products.

    Build and supervise a team of 5 professional within a 4 month period, developing their sales potentials in achieving quarterly and monthly sales objectives, and meeting service quality standards that maintain customer loyalties.

    Organize and manage business trips of 8 to 10 people.

    Provided operations support, conducting research as needed to ensure that all systems and hardware requirements of the hospital were strategically addressed cost effectively.

    Researched solar energy solutions, exploring solar panel companies to determine quality, price, and eligibility of hospital use, comparing best options that could meet hospital s needs to improve energy efficiency.

    Conduct research on cost-effective patient travel options for healthcare services.

    Supervised a team of professionals in promoting the company printing services, providing HR support in onboarding new print staff to job responsibilities and company policies.

    Ensured that all employee concerns and job expectations were clarified to improve job performance.

    Filed regular employee performance reports with department manager focused on compliance with quality standards.

Education & Credentials

    M.B.A. GPA: 3.83, UNIVERSITY OF TEXAS AT TYLER Tyler, TX (2016)

    B.S. in Business Administration, KING SAUD UNIVERSITY Riyadh, Saudi Arabia (2012)

Licensure, Training & Certifications

    PMP course (35 hours, test not yet taken)

    Diploma in NLP Neuro Linguistic Programming (2008)

    ICDL International Computer Driving License (2009)

Awards & Recognition

    Recognized in the top 10 sales rep in the country from among 250 sales reps, Vaddo, Inc. (2016)