Driven and dedicated administrative service provider with years of experience in diverse working environments. Works diligently achieve organizational success as both a team member and individual. Actively promotes a positive attitude through the consistent delivery of extraordinary customer service. Able to work well particularly with youth populations at-risk by making meaningful connections with children and their respective families. Seeking an Executive Assistant role that will call on proven customer service skills, as well as administrative support acumen.

Qualitative and Quantitative Research | Strategic Planning & Analysis | Monitoring and Service Orientation | Interpersonal Communication

Critical Thinking | Behavioral Skills | Public Speaking | Organizational Leadership, Analysis and Design | Ethical Theory and Business

Data Entry | Records Management | Conflict Resolution | Reports, SPSS | MS Office | 10-Key | QuickBooks | 45 WPM

The Pinnacle Schools ~ Executive Assistant/Registrar, August 2014 Present

         Log and maintain enrolled students' academic records; includes attendance, immunizations, grades, transfer information, curriculum schedules from transferring schools and enrollment documents

         Manage new student enrollment; request transcripts and records from other schools, develop cumulative folders and enter student data into appropriate databases

         Skillfully coordinate class schedules and resolving conflicts as they arise; also handle all grading, including scan sheet processing, verification and disbursement of progress reports and transcripts

         Liaise with Counselors during the enrollment process, withdrawals, transfers and record processing

         Aid in the preparation of reports and student data; and inform higher-level administrators of possible issues concerning student curricula, psychological screening and program placement per academic level of comprehension. i.e. (IEP) Individual Educational Plan.

         Maintain district correspondence filing system and records, such as routine file auditing, faxing, scanning, emailing, fielding phone calls and scheduling appointments

         Assess transcripts and make required modifications

         Create Excel spreadsheets and PowerPoint presentations for district council members at the end of each semester to detail student GPA progression; include student statistics, geographic information and behavior enrichment data

         Spearhead all employee relations; process complaints and maintain personnel attendance reports/time sheets

         Post and approve the process of time of request and time corrections; deliver updates and related data to staff regarding new implements and critical information from the Principal and/or Counselor

         Coordinate the provision of personnel services and lead all staff-aided administration, including team workforce, inventory review and order placement as needed

         Act as a foremost point of direct administrative contact to liaise with district administrators and external institutions/agencies on a variety of matters; organize and lead meetings, conferences and other special events

         Drive operations for new employee orientation; work with administration Directors to make recommendations for hiring, conduct reference/background checks, assess performance, organize training, allocate tasks and resolve problems as they arise

         Maintain open communication with students and their families regarding behavior, academics, attendance and interventions that serve to improve educational outcomes and rehabilitate behavior

         Found lasting partnerships with teachers and staff; join forces to implement policies that benefit students, as well as develop innovative solutions to overcome challenges that the community faces in interacting with behavioral adolescents

Heaven Sent Repair & Restoration ~ Executive Assistant, November 2009 February 2013

         Supervised office production; responded to calls, took memos, updated files and authored job proposals

         Communicated briefs/quotes, arranged consultations, dispatched custom work orders, and coordinated workflows with staff

         Created database spreadsheets and reports for worksites; reported weekly input and output expenses to Supervisor regularly

Behavioral Interventionist/Life Skills Instructor/Tutor, The Pinnacle Schools, October 2014 September 2015

Youth Counselor, Sequel Youth and Family Services, July 2014 October 2014

Teacher s Assistant, SouthWood Presbyterian Church, May 2012 June 2013

Master of Science, Criminal Justice-Analysis of Criminal Behavior, University of Cincinnati, 2014, Magna cum Laude

Bachelor of Science, Criminal Justice, Colorado Technical University, 2013, Magna cum Laude

Member, The National Society of Leadership and Success, Sigma Alpha Pi