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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Career Profile

 

Key Contributor & Effective Leader with several years of experience in supporting operational functions within fast-paced and high-stress environments. Significant experience in supporting administrative and case management tasks with an ability to manage post-adoption cases, performing comprehensive family interviews/visits, and leading cross-functional teams. Equipped with a keen ability to improve internal operations and increase efficiency levels. Excel in creating strong relationships with clients, co-workers, and members of the community.

 

Key Competencies

 

Interviewing/Scheduling Training & Development Team Leadership Client Advocacy

Strategy Development Compliance Law Complex Problem Solving Policy Development

Filing and Data Archiving People/Performance Management Internal Communication

 

Professional Experience

The Villages of Indiana January 2016-Present

Case Manager

  Directed day to day case management operations within a fast-paced environment with a focus on increasing efficiency and client satisfaction levels

  Support families after adoptions which require completing family assessments, identifying family strengths/weaknesses, and attending IEP meetings in schools

  Maintain positive relationships with members of the community, provide referrals to clients for therapeutic services, generating child summaries for adoptable children, and coach families on improving internal support systems

 

Forsyth County Department of Social Services December 2003-February 2006

Caseworker II

  Facilitated case management logistics which included contacting clients via phone or in-person, generating case related updates, and conducting client interviews

  Provided guidance to clients in regards to community program qualification, maintained a knowledge of internal policies, and coached others on both Medicaid and Work First polices

  Updated client case files on a regular basis, ensured case related deadlines were consistently met, and assisted clients with completing applications for community services

 

Additional Experience Includes: Office Assistant III, North Carolina Department of Corrections (2000-2003) and Licensed Insurance Agent, Eastern Carolina Insurance Agency (1997-2000)

Education & Training

 

Bachelor s in Psychology, Southern New Hampshire University

Training Includes: W.I.S.E. Up! Training and TBRI Certified Practitioner Training

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include a strong background in case management and operational roles within several industries along with significant experience in performing in-depth case analysis, advocating for clients, generating case specific reports, and ensuring compliance with legal regulations. In addition, I have a strong background in building positive rapport with internal and external teams and improving client engagement levels.

 

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Psychology from Southern New Hampshire University.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Yyyyyy x. yyyyyy

 

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