Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex account situations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service/support. Offer solid leadership abilities with experience in supporting large-scale projects, working within cross-functional teams, and implementing innovative processes.

Customer Service/Support Oral/Written Communication Account Management Attention to Detail

Microsoft Office Suite Complex Problem Solving Vendor Management Report Generation

Sales Meeting Management Team Leadership Strategy Development Training/Coaching

  Directed day to day administrative operations within a healthcare staffing agency with a focus on providing superior service to key client accounts

  Identify potential clients within the community and complete cold-calling, provide job details to a team of 8 Recruiters, and generate monthly reports/budgets

  Supported sales functions within a fast-paced environment which included tracking sales inquiries, managing orders through the entire sales cycle, and managing client sales meetings

  Generated client order proposals in regards to transportation, created delivery schedules, handled account collections, reviewed/resolved claims, and completed detailed market analysis

  Successfully attained individual sales metrics, completed several accredited Carew Sales Training courses, and maintained rapport with product development internal teams

  Played a lead role in various sales functions which included creating billing reports, maintaining broadcast schedules, and supervising a team of 3 Assistants

  Provided individualized training and coaching to internal teams, contacted third-party agencies on a daily basis, collected comprehensive data, and resolved invoice/payment discrepancies

  Managed sales and business development tasks within a successful media organization which centered on selling per inquiry advertising to both television and radio stations

  Entered applicable account information into a large-scale database, brought in new clients to the organization, and monitored detailed market trends

  Attended large-scale networking and promotional events, built strong networks of potential clients, and worked closely with the traffic department in order to successfully resolve escalated operational issues