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Award-Winning Sales Professional, with broad-based experience, seeking a challenging assignment in Medical Device or Pharmaceutical Sales
Profile of Qualifications
Bachelor of Science in Business Administration, with Business Management Minor
Exceptional skills in working with underperforming territories to gain market share and achieve triple-digit sales figures
Developed in-depth experience in working within government requirements and continually adjusted strategies and focus to address changes in legislation and regulatory requirements
Collaboratively interface with other organizational units to perform consolidated approach in meeting market requirements and competition; assisted peer groups in design of various sales aids
Expertise in developing multi-pronged strategies and tactics that involve short- and long-term goals, and maintain currency in segment trends as well as competitive approaches; flexible and adept at redirecting actions as necessary
Continually utilize outstanding interpersonal relationship development capabilities in establishing and maintaining involvement with internal as well as external healthcare consultants
Strengths in assuring clear communication and resolving issues/disagreements/objectives
Strong community involvement including leading Diabetes Support Groups in Kentucky, Tennessee, Missouri and Illinois
Professional Synopsis
Abbott Laboratories - Abbott Diabetes Care (ADC) 2002 Present
Senior Diabetes Sales Specialist - District Field Trainer (2005-Present)
Promoted to position in recognition of exceptional performance in previous, initial role with organization as Diabetes Sales Specialist I-III.
Specific assignment was to increase Test Strip Sales of Precision Xtra and Freestyle Glucose Test Strips; successfully accomplished this through focus on Endocrinologists, Internal Medicine Physicians, Family Practice Physicians, Nurse Practitioners. Medical Assistants, Certified Diabetes Educators, Nurses, Pharmacists and Pharmacy Technicians. Territory includes Western KY, Southern Illinois, Southeast Missouri and Northern Tennessee with key areas of responsibility concerning Training and Field Coaching, Business Analytics and Tools/Processes and Field-Based Leadership.
Responsibilities for Training and Field Coaching are:
o Implementing district/regional teleconferences; conducting demonstrations and directing district-wide installs/displays; providing leadership on managed care/Medicaid pull-through plans; interfacing with Retail Sales Specialists, Key Account Manages and Regional Accounts to share best practices, demonstrating these skills to sales/marketing leadership; maintaining currency with all organizational websites and training/development tools
Successfully implement Business Analytics and Tools/Processes by:
o Integrating assessment of SSR into sound business decisions and training district members and DM; tracking budgets and expenditures; updating e-business planning and sharing with district members and internal colleagues; providing assistance to DM with mail order/DME initiatives; supporting development of District Business Review and submitting verbal/written feedback in a timely manner
Demonstrate Field-based Leadership strengths through:
o Participating in conferences/conventions; sharing best practices and field experiences across division; supporting other DFTs in accomplishing taskings; serving as a Presenter at company meetings; assisting in meeting planning; continually providing outstanding and enthusiastic corporate support
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Diabetes Sales Specialist III (2002-2005)
In this initial assignment was tasked with growing sales/market share, collaboratively interfacing with other Abbott Channels in Managed Care, Retail and Point of Care, and developing/maintaining crucial relationships with healthcare consultants. Developed knowledge base and strong communicative skills, planned/executed short- as well as long-term goals, redirecting efforts as needed, and maintained currency regarding market trends and competitive strategies.
Expertly utilized multiple resources and identified client needs and tailored presentations accordingly while skillfully parrying disagreements or objectives; met multiple administrative responsibilities.
Timeline of Challenges and Successes:
2011: Kentucky Medicaid was divided into three competing Managed Medicaid Plans; at year-end 2012 successfully secured 72.8% of KY Medicaid market
2013: Medicare announced decrease in reimbursement rate by 77%; patients could not receive Freestyle Lite Test Strips via mail order or independent pharmacies. Responded by introducing Freestyle Promise Program requiring sending Medicare Lite Test Strip prescriptions directly to ACS for processing at lowest co-pay rates with guaranteed filling of prescriptions. By end of T1 had achieved 125% of Program goal
During T2 company learned that ACS could no longer process Strip prescriptions
Quickly adjusted strategy to encourage re-direction of prescriptions to national chain pharmacies and developed relationships with Pharmacists to dissuade them from switching prescriptions to generic strips. Supported this by conducting multiple in-service training sessions with national chain pharmacies within territory.
By end of T2 had attained 110.28% of Medicare Part B goal; company introduced glucose meter, Freestyle Insulinx; successfully drove share to 125% of goal by year s end.
In response to Medicare reimbursement reductions, company focused on test strip growth in Non-Contracted Plans, which had a low representation within territory. At year s end recorded 3.8% growth in test strip sales in KY, 2.2% BCBS Anthem, 0.8% Caremark, 5.1% BCBS in TN and 7.7% in UHC.
In 2016 company focused on Continuous Glucose Monitoring in response to branded test strips losing marketshare to generic strips due to costs. In October 2016 company was approved to sell Freestyle Libre Pro Sensor, their Professional CGM System and, at year s end had personally reached 133.33% of goal in sensor sales. Because physicians/practices had to purchase product and receive reimbursement through service fees, sales had to be approved by multiple individuals within the organization, followed by training of physicians and nurses.
During T1 of 2017 sensor sales had increased from 140 during previous trimester to 504, a 260% increase; by the end of 2017, sensor sales totaled 1,392.
Education
Bachelor of Science, Business Administration, Business Management Minor
University of Southern Indiana, Evansville, IN, 1997
Professional Achievements
Abbott Diabetes Care Presidents Club Rankings, 2003-Present
2012 ranked #32, 2011 ranked #80, 2010 ranked #56, 2009 ranked #64, 2008 ranked #62, 2007 ranked #51,
2006 ranked #48, 2005 ranked #137, 2004 ranked #15
President Club Winner, 2003, ranked #6-President Club
Winner, Abbott Diabetes Care 2003 Rookie of the Year
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