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Retail Manager
Profile of Qualifications
Over 20 years of experience significantly boosting company revenue within fast-paced retail environments.
Skilled in building high performance teams, continually surpassing sales goals and ensuring a positive customer experience.
Recognized for the ability to form positive relationships with customers and make knowledge based product recommendations.
Key Areas of Expertise
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Retail Management Sales Growth
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Team Building Product Selection
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Customer Service Marketing / Advertising
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Professional Synopsis
Island Tan, Waterbury, CT 2004-2015
Owner / Operator
Fulfilled key leadership position, directing all day to day operations.
Continually achieved and surpassed sales / marketing goals.
Directed daily activities of 15 staff members; set performance metrics and provided thorough coaching as necessary.
Ensured accuracy throughout all payroll, scheduling and accounting / bookkeeping operations.
Remained up to date on current industry trends; selected products accordingly.
Island Tan Boutique, Waterbury, CT 1999-2004
Oversaw daily operations, as well as performance of 12 staff members.
Associated duties included scheduling, hiring, payroll processing and developing creative advertisements to attract new clientele.
Utilized strong knowledge of clientele demographic to select profitable store merchandise.
Attended trade shows to remain up to date on current fashions and market trends.
CPI Manger Photography Studio, Waterbury, CT 1993-1999
Implemented innovative sales strategies to boost company revenue and increase sales.
Recognized as most profitable branch throughout region.
Built a high-performance sales team; heavily involved in recruiting, interviewing and training.
Fostered a positive work environment, key to promoting employee retention and customer satisfaction.
Education & Professional Development
Boston School of Design; 2015
NY School of Floral Design; 2015
Chamber of Commerce Member; 2002-Present
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