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Yyyyyy x. yyyyyy

207 Manor Drive-Odenville, AL 35120

abc@xyz.com

 

 

Business Generalist

 

Office Operations ~ Administrative Support ~ Human Resources ~ Customer Service

 

Profile

 

  Recently graduated cum Laude with Bachelor of Science in Business Administration-Management; MBA, with Human Resource focus, in progress

 

  Drive to achieve goals along with ability to balance priorities illustrated by ongoing employment concurrent with successful academic pursuits

 

  Excel in planning, coordinating and managing multiple simultaneous projects to maximize productivity and meet critical deadlines

 

  Sharp business acumen, with professional experience in client/public relations, information systems management, billing, invoicing, and multi-line phone systems

 

  Numerous years of valuable experience in customer-focused, service-oriented hospitality industry

 

  Motivating leader experienced in orienting and training staff; equally effective in independent and collaborative teamwork environments

 

  Dynamic communication and interpersonal relation skills crucial to effectively interfacing with all business stakeholders

 

  Proficient in MS Word, Excel and PowerPoint; additional experience in QuickBooks

 

Education

 

MBA-Human Resource concentration, University of North Alabama-Florence; pending

 

BSBA-Management concentration, cum Laude, Columbia Southern University-Orange Beach, AL; 2015

 

Employment Background

 

Certified Trainer/Server, Brio Tuscan Grille-Homewood, AL; 2011-Present

Server, Olive Garden-Hoover, AL; 2008-2011

 

  Contribute solid leadership and communication skills toward orienting and training new hires in job responsibilities, policies and procedures and customer service standards

  Provide quality service in taking and serving customer orders, advising on menu selections, anticipating and responding to needs, and troubleshooting issues for prompt resolution

 

Administrative Assistant, Qualified Plan Administrators-Johnson City, TN; 2003-2004

 

  Actively supported company operations in assisting with diverse administrative/office functions

  Proficiently managed inbound phone calls and maintained efficient information systems

  Effectively supported accounting operations in handling invoicing and billing using QuickBooks

 

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