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Yyyyyy x. yyyyyy
207 Manor Drive-Odenville, AL 35120
abc@xyz.com
Business Generalist
Office Operations ~ Administrative Support ~ Human Resources ~ Customer Service
Profile
Recently graduated cum Laude with Bachelor of Science in Business Administration-Management; MBA, with Human Resource focus, in progress
Drive to achieve goals along with ability to balance priorities illustrated by ongoing employment concurrent with successful academic pursuits
Excel in planning, coordinating and managing multiple simultaneous projects to maximize productivity and meet critical deadlines
Sharp business acumen, with professional experience in client/public relations, information systems management, billing, invoicing, and multi-line phone systems
Numerous years of valuable experience in customer-focused, service-oriented hospitality industry
Motivating leader experienced in orienting and training staff; equally effective in independent and collaborative teamwork environments
Dynamic communication and interpersonal relation skills crucial to effectively interfacing with all business stakeholders
Proficient in MS Word, Excel and PowerPoint; additional experience in QuickBooks
Education
MBA-Human Resource concentration, University of North Alabama-Florence; pending
BSBA-Management concentration, cum Laude, Columbia Southern University-Orange Beach, AL; 2015
Employment Background
Certified Trainer/Server, Brio Tuscan Grille-Homewood, AL; 2011-Present
Server, Olive Garden-Hoover, AL; 2008-2011
Contribute solid leadership and communication skills toward orienting and training new hires in job responsibilities, policies and procedures and customer service standards
Provide quality service in taking and serving customer orders, advising on menu selections, anticipating and responding to needs, and troubleshooting issues for prompt resolution
Administrative Assistant, Qualified Plan Administrators-Johnson City, TN; 2003-2004
Actively supported company operations in assisting with diverse administrative/office functions
Proficiently managed inbound phone calls and maintained efficient information systems
Effectively supported accounting operations in handling invoicing and billing using QuickBooks
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