Resume Writing ?
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From The Writers At The Resume Writing Group, Inc.
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Summary of Qualifications
Accomplished and personable leader with a proven track record of exceeding performance goals.
Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders such as clients and colleagues.
Experience building and leading a team of professionals to maximize their potential and excel.
Proactively identified and resolved problems with clients and colleagues in real time.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Office Suite.
Areas of Expertise
Revenue Generation Team Building/Leadership Problem Solving
Staff Management/Training Event Planning/Management Strategic Planning
New Product/Service Launches Customer Relations Community Relations
Work History
Store Supervisor, TD Bank Lantana, FL Mar. 2015-Present
Demonstrate strong leadership skills while managing and coaching a team of professionals.
Educate team members on best sales and customer service practices to achieve performance goals.
Build and grow relationships with business partners to create customized solutions for their needs.
Expand relationships with businesses and the local community via Bank at Work and Affinity programs.
Assistant Branch Manager, PNC Bank (formerly, National City Bank) Boynton Beach, FL 2006-Dec. 2014
Achieved branch profitability by providing an outstanding customer experience and meeting their needs.
Generated new clientele by asking for and securing a healthy amount of referrals.
Created special events at the bank to entice new customers and thank existing clientele.
Boosted performance and lowered variability using Human Sigma 6 best practices for staff retention.
Led community outreach efforts pertaining to the Work and Banking Foundation Program.
Branch Operation Manager, Fidelity Federal Bank & Trust/National City Bank Delray Beach, FL 2004-2006
Led a team of banking professionals to provide exceptional service and meet performance goals.
Educated prospective and existing clientele about a wide variety of bank products and services.
Spearheaded branch meetings and drafted weekly schedules for individual team members.
Education and Training
Associate of Arts (AA), Criminal Justice, Keiser University
Associate of Arts (AA), Sociology, Broward College
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