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Versatile, results-oriented Quality Operations Leader with 10+ years of experience in leadership roles within both manufacturing and production environments. Advanced experience in leading daily manufacturing operations along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Operations Management Quality Management Manufacturing/Production Environment

Attention to Detail Process Improvement Complex Problem Solving Strategy Development

Cost Reduction Lean Manufacturing Precision Measuring Tools CATIA, V/SolidWorks

• Direct day to day technical functions within a fast-paced manufacturing environment with a focus on increasing productivity and efficiency levels
• Oversee the transfer of designs to Manufacturing Engineering teams, complete pFMEAs and risk assessments, and ensure internal quality processes are followed
• Manage MRB reviews, dispositions, and monthly trends in addition to reviewing inspection methods and identifying the appropriate method to use for testing
• Identify product performance and/or non-conformance issues, implement appropriate corrective actions, and approve change requests
• Provide training to staff members in regard to new inspection methods/machines, work closely with Production Managers, and create internal technical documentation such as process inspection sheets, inspection cards, and balloon drawings

• Coordinated quality related logistics within the organization which included performing quality testing and eliminating inefficiencies/waste
• Maintained a significant knowledge of assembly and flight line processes along with part 21 repairs for both AW109 and AW139
• Completed detailed aircraft checks to analyze defect trends, monitored quality specific metrics, and designed quality improvement plans
• Identified the effectiveness of root cause corrective actions, assisted in the internal MRB process, and worked closely with internal quality teams

• Directed quality operations within the organization which included completing inspections, approving equipment installations, and reviewing technical blueprints/specifications
• Managed material verifications, created discrepancy reports using several internal systems, and worked closely with engineering teams

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• Facilitated quality logistics which included ensuring customer requirements were met, managing supplier relationships, and identifying purchase order requirements
• Designed and implemented comprehensive quality assurance procedures, analyzed corrective action reports, and successfully reduced product defects
• Acted as a liaison between the organization and the Defense Contract Management Agency, completed supplier audits, and inspected parts for quality

• Supported technical operations within the organization which centered on inspecting both the production and modification of aircraft parts, structures, and systems
• Reviewed mechanical parts, power plant, fuel, lubrication, and hydraulic control systems in addition to sheet metal assembly and electrical systems
• Recognized as Lean Manufacturing lead which focused on eliminating waste and implementing continuous improvement strategies
• Provided guidance to Inspectors in regard to work methods, appropriate equipment usage, safety best practices and quality standards

• Supervised daily operations within a production environment which included monitoring production schedules, implementing an internal SAP system, and implementing daily, weekly, and monthly assembly goals
• Assisted assembly team members with drawing change requests, oversaw the completion of tooling, and identified potential methods for cost reduction

• Acted as a Team Lead within a production environment which included monitoring work flow, training new staff members, and ensuring internal manufacturing processes were consistently followed
• Successfully decreased part scrap reduction by 85%, supported the engineering department with design change requirements, and set up large-scale equipment

Bachelor of Science in Psychology, Teikyo Post University, Waterbury, CT

Certifications Include: Six Sigma Green Belt and FCC Certified

Training Includes: Product Process Audit and Verification, AS9100/ISO9001 Auditor Training, and AS9102A First Article Training