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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Customer Service Professional with a background in providing superior customer service within a variety of industries. Experienced in adhering to strategic operational procedures, coordinating organization-wide meetings, working within cross-functional teams, and consistently increasing customer satisfaction levels. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.
Key Competencies
Operations Management Meeting Coordination Customer Service Cash Handling |
Warehouse Logistics Managing Spreadsheets Oral/Written Communication Microsoft Office Suite |
Team Leadership Attention to Detail Complex Problem Solving Process Improvement |
Professional Experience
TCBY, Davidson, NC 2016-Present
Team Member
Direct daily customer service and administrative operations within a fast-paced environment with a concentration on increasing productivity and efficiency within the organization
Assist with daily preparation needs such as chopping fruit, preparing hot toppings, and recording the date of toppings to ensure continuous freshness
Utilize superior communication and interpersonal skills in order to successfully maintain positive rapport with customers in addition to diffusing escalated customer service situations
Subway 2008
Sandwich Artist
Coordinated daily operations within a food-service environment which included stocking a display case with meats and cheeses, labeling food products, and adhered to food safety regulations
Played a lead role in managing inventory on all items, organized/cleaned baking equipment, and provided exceptional customer service at all times
Holland Group/Pass and Seymour 2006
Warehouse Associate
Facilitated logistics operations within a warehouse environment which included coordinating the movement of electrical parts in addition to handling quality assurance functions
Planned/coordinated company-wide goals, scanned/packed outgoing items, and successfully adhered to safety/quality standards
Education
Associates Degree, Nursing, Queens University of Charlotte
Completed Coursework in Computer Science, Basic, Fortran, and Cobol
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in customer service roles with experience in providing superior customer service to customers, managing inventory levels, and adhering to organizational guidelines. In addition, I have a demonstrated ability to interact positively with customers, co-workers, and members of management.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes an Associate s Degree and several training courses.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Contact Name
Company Name
Address
City/State/Zip Code
Dear _______________________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.
Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Sincerely,
Yyyyyy x. yyyyyy
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