Executive Administrative Operations ￨ Clerical Support ￨ Project Management

Calendar Management ￨ Travel / Expense Management ￨ Scheduling ￨ Conference Planning

Team Building / Training ￨ Documentation / Recordkeeping ￨ Videoconferencing ￨ Financial Reports

• Dynamic Leader who contributes an ability to see the big picture within evolving high-level administrative environments, and works to make sound decisions to reflect positively on business operations in alignment with a comxxxxxxny s vision, value, and goals while providing exceptional key administrative support in fast-xxxxxxced situations.
• Excellent Communicator who builds and sustains synergistic relationships with globally based C-level executives; administrative, business, and operational staff; and clients and exhibits strict confidentiality at all times.
• Ambitious Self-Starter who has attained cross-training in accounting, operations, and data management functions.

Executive Assistant to Head of U.S. Share ￨ Head of iShares Institutional Shares

  Capitalized on the opportunity to direct forward-thinking executive administrative operations for all levels and served as a solutions-generating resource to management and other firm professionals to achieve critical objectives.

  Coordinated and managed a highly demanding workload and calendar to ensure business items were prioritized while working independently to exercise sound judgment in determining proper courses of action as appropriate.

  Demonstrated experience with calendar management and confidential handling of correspondence and key data.

• Led complex international and domestic travel management, handled visa / xxxxxxssport processing, provided detailed itineraries, provided alternate options for scheduling changes / delays, and managed personal travel issues.

  Proactively liaised with the Executive Office in the assistant s absence.

  Improved executive-level time management by color-coordinating the calendar.

  Designated as the dexxxxxxrtment s go-to person for all comxxxxxxny / compliance policies.

  Built strong relationships with globally based peers for seamless execution of deliverables.

  Performed as back-up for Global Head of iShares and iShares Americas Institutional Business.

Senior Administrative Assistant Financial Services ￨ Audit

  Strategically steered executive leadership and administrative support in assisting the comxxxxxxny s Global Lead Xxxxxxrtner, along with applying multitasking skills toward assisting Xxxxxxrtner in Charge and Senior Manager as required.

  Collaborated with professional counterxxxxxxrts throughout the United Kingdom and Caribbean while cohesively working with senior-level xxxxxxrtners as the lead administrative assistant on various globally based special projects.

  Maximized use of resources to achieve goals by prioritizing the flow of information to / from executives, along with managing a high-volume executive calendar; coordinating internal / external meetings; arranging detailed international / domestic itineraries; and managing flights, hotels, transportation, and currency to achieve goals.

  Ensured seamless operational processes toward assigning tasks and mentoring administrative interns / assistants.

  Exhibited sharp analytical abilities toward processing vendor xxxxxxyments through a purchase order system to ensure proper xxxxxxyment and created, reviewed, and approved executive expense reports and credit card reconciliations.

  Developed, edited, and disseminated documents and correspondence using Microsoft Word and Microsoft Excel.

  Ensured compliance with government regulations and corporate guidelines.

  Developed and managed an easily accessible file system for files and proposals.

  Personally scheduled board meetings and large teleconferences up to 100+ xxxxxxrticixxxxxxnts.

  Expertly coordinated video conferences for up to six domestic and international locations.

  Developed Lunch & Learn sessions, and led sessions for licensing and continuing education.

  Improved productivity and organizational efficiency by developing innovative programs / processes.

Administrative Assistant Atrium Staffing (2001 2003) ￨ Marketing Coordinator Sanofi Beaute, Inc. (1995 2003)

Business Administration Certification Katharine Gibbs School

Undergraduate Studies Bronx Community College ￨ John Jay College

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Adobe Acrobat ￨ Types 75+ WPM