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Driven, focused, and knowledgeable Strategic Sales Leader with several years of experience in leadership roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in working within cross-functional teams, creating sales presentations, identifying potential clients, and reviewing complex customer service situations. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.

Operations Management Staff Management Voyager Fuel Card Training/Coaching

Project Management Cost Reduction Strategies Customer Service/Support

Process Improvement Developing Sales Presentations Team Leadership Negotiation/Decision Making

  Direct day to day project management functions within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Identify and contact potential clients within the community, pitch commercial roofing jobs to clients, and oversee roofing jobs from start to finish

  Successfully sold over a million dollars in business within 6 months along with successfully diffusing escalated customer service issues

  Played a lead role in leading several administrative operations within an organization based in Nairobi, Kenya which providing ministry teaching to Kenyan Pastors

  Utilized superior communication and interpersonal abilities to build positive relationships with others in addition to consistently achieving exceptional results

  Designed and implemented a new training program which was completed ahead of schedule and encouraged the participation of indigenous leadership teams

  Supported sales and business development tasks within a medical installation company which achieved an average of $1 million in annual revenue

  Hired and supervised a team of 7 which required providing individualized coaching and guidance along with managing employee turnover

  Oversaw strategic sales functions within a successful organization which achieved $6 million in revenue a year and included completing market research and evaluating client needs

  Supported the development of new revenue streams which generated over $1 million in new revenue and achieved exceptional profit margins

  Created and implemented an innovative program which standardized employee training and increased customer satisfaction by 20%