• LMSW-Eligible Leader who expertly coordinates and delivers solutions-driven programs and services in alignment with facility and / or client needs, ensures responsible praxxxxxxices based on strixxxxxx standards, and exhibits skill in handling multiple mental health issues (e.g. dementia, depression, anxiety, and drug / alcohol abuse).
• Excellent Communicator who establishes nurturing relationships with individuals of various cultural and economic backgrounds while seamlessly interfacing with all levels of social work leaders and staff, clients, and the public, and who can excel in autonomous and collaborative work environments in deadline-driven situations.
• Out-of-the-Box Thinker who plans, prioritizes, and manages social services tasks in high-pressure environments.
• Top Performer who promotes, enhances, and increases access to community and / or agency referral resources.

Medical Case Manager

  Capitalize on the opportunity to conduxxxxxx forward-thinking home bio, psycho, and / or social evaluations to determine the best plans of axxxxxxion for the individual, including proaxxxxxxively identifying various social service interventions for high-risk caseload across a primary client base of those exhibiting multiple mental health issues.

  Expertly prepare comprehensive assessments and other detailed information on the client s behalf, and further monitor a client s progress while efficiently linking community resources and following up to ensure delivery.

  Continually encourage clients participation in their individual plan.

  Attend weekly staff meetings and trainings, and instruxxxxxx new staff as required.

  Successfully intervene as necessary to ensure plans of care and services are consistently client focused.

Internship

  Strategically steered social support for students in grades K 12, including facilitating an in-class curriculum-based education using SSIS and Connexxxxxxed / Respexxxxxxed, as well as participating as a member of Students of Concern (Special Education) weekly meetings to determine issues and / or progress of IEP and Pre-IEP students.

  Proaxxxxxxively participated in comprehensive Child Study meetings to determine appropriate course of core axxxxxxion.

  Connexxxxxxed students and families to community support, and liaised with support as necessary.

  Direxxxxxxed an anxiety group using a manualized 8-week Coping Cat program for middle school students.

  Observed students on IEPs for goal progression, and led individual and group sessions to address needs.

Eligibility Services Worker

  Utilized broad scope of industry knowledge toward applying federal and state policy to determine eligibility for state residents, including serving as a generalist worker for SNAP, as well as additional medical / family programs.

  Direxxxxxxed in-person interviewing and processing with clients, service center generalist, and program eligibility processor, including assisting in processing and completing transitional applications and programs, special projexxxxxxs as needed by management, and supporting the organizational mission statement to meet objexxxxxxives.

  Exhibited solid communication skills toward liaising among diverse populations, including direxxxxxxing clients to programs to assist them with offered services while effexxxxxxively managing a large-volume caseload per key goals.

  Achieved a Good Service Rating following a 1-year training period, and for the annual service rating.

  Recognized as a member of the training cadre during agency s update / transition to current processes.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Center Standards & Incentive Officer

  Drove administration and design of the Center s Behavior Management System per Department of Labor, Corporate, and Center policies, including spearheading the Center s trainee incentive program and trainee disciplinary program, as well as axxxxxxively communicating with staff; parents / guardians; parole / probation officers; courts; and city, state, and federal agencies to ensure that trainees and staff were trained in systems and policies.

  Cost-effexxxxxxively monitored budget and related areas for the department and maintained critical spending limits.

  Recruited, mentored, and managed a solutions-focused 4-member department, including training staff and trainees on Center expexxxxxxations while supporting career development as a career management team member.

• Led crisis management, emergency protocols, and a rape crisis team, and handled situational trainee restraint.

  Successfully developed and taught a life skills class.

  Developed standard operating procedures for all tasks.

  Counseled trainees in educational, personal, and professional goals.

  Performed ongoing mentoring as part of continuing educational programs.

  Ensured Center harmony by working direxxxxxxly with a diverse population of trainees.

Assistant Direxxxxxxor of Youth Services (2008 2011)

  Applied strong leadership talents toward collaborating with Direxxxxxxor of Youth Services to develop, implement, and evaluate programs involving youth and families in a community setting, including conduxxxxxxing programs promoting positive mental and social development and providing advocacy and direxxxxxx services to at-risk youth and families.

  Direxxxxxxed in-home therapeutic case management, including bio / psycho / social evaluations in alignment with client needs, and further referred clients to appropriate services which was instrumental in optimizing key care.

  Participated in interdisciplinary meetings in both high school and middle school that work with students referred to the group who have been identified as having current issues that might need the bureau s assistance

  Delivered crisis intervention for youth and families, and worked with police and DCF.

  Counseled families of youthful offenders as a resource to local police departments as necessary.

  Recognized as part of a juvenile review board for the town, including making referrals for youth in JRB.

Youth Services Coordinator (2005 2006)

  Expertly facilitated a girls at-risk group and play groups for younger children (3^rd 5^th Grade), including direxxxxxxing multi-case management, family counseling, parental coaching, and community outreach initiatives.

  Successfully completed this resourceful Youth Services-based internship with 250 hours.

  Led a research program for school dropouts as a research tool for study (in planning stage).

Family Services Social Worker

  Played a vital role in determining custody of patients, including working with families for pre-admission psychosocial assessments, and handling transition assessments for patients aging out of the Shriner s program.

  Led targeted crisis management, case management, and coordination of wide-ranging, multi-state local services.

  Coordinated key local services for families in 8 different states.

  Consulted with different states social services in suspexxxxxxed abuse cases.

  Collaborated with departments to optimize the patient s hospital experience.

Master of Social Work Westfield State University

Bachelor of Social Work (Summa Cum Laude) Westfield State College

Associates in General Education Asnuntuck Community College

CPR Certified ￨ First Aid Certified ￨ AED Certified ￨ Microsoft Office ￨ EMS ￨ Connexxxxxx ￨ Avaya

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-funxxxxxxional experience in Case Assessment / Management, Patient Services, Client Advocacy, Youth Services, and Crisis Intervention. I am also well-versed in Client Intakes, Individual / Group Sessions, Counseling, Bio / Psycho / Social Evaluations, and Interventions, along with exhibiting talents in Program Development / Implementation, Team Building / Training, Client Relations, Compliance, and Community Referrals, among other areas.

To complement my background, please note that I attained a Master of Social Work from Westfield State University and a Bachelor of Social Work from Westfield State College. I also hold an Associates in General Education from Asnuntuck Community College.

Currently, as a Medical Case Manager with Complex Care Solutions, I successfully conduxxxxxx forward-thinking home bio, psycho, and / or social evaluations to determine the best plans of axxxxxxion for the individual. Within this role, I proaxxxxxxively identify various social service interventions for a high-risk caseload across a primary client base of those exhibiting multiple mental health issues (e.g. dementia, depression, anxiety, drug / alcohol abuse). I also expertly prepare comprehensive assessments and other detailed information on the client s behalf, and further monitor a client s progress while efficiently linking community resources and following up to ensure delivery.

A sampling of my achievements include:

  Continually encouraging clients participation in their individual plan.

  Attending weekly staff meetings and trainings, and instruxxxxxxing new staff as required.

  Successfully intervening as necessary to ensure plans of care and services are consistently client focused.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience in Youth Services, Family Services, Career Training, and Department of Social Services-based roles.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy