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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
SSN: xxx-xx-xxxx
60% Disability
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
____________________________________________________________________________
Core Competencies
Information Technology, TCP/IP, Cisco Routers/Switches, Experion C300/C200 Process Control, PC Maintenance, Analysis, Planning, Design, Documentation, Management, Quality Assurance, Configuration, Installation, Network Survey/Design/Installation/Support, Data Retrieval, Customer Service, Training, Asset Management, Cat6 UTP/Fiber Optic Cable Installation and Fabrication, Administration: Windows Server 2003, Windows XP, Windows 7, Red Hat, VMware, Windows Server 2008 OS, Solaris 10/Windows Server 2003 SYSAD Support, Virtual Infrastructure Client, UNIX/Solaris Account Support
Veteran, U.S. Air Force
Professional Experience
February 2015 June 2016
Beaumont, TX
Site Support Specialist / Field Service Technician
Effectively performed broad-based software maintenance/enhancement and performance management services including hardware maintenance, asset management and modernization programs. Additionally successfully provided network monitoring and management including resident support, compliance management and services application support.
Provided outstanding support for TDC3000 and industry leader Experion C300/C200 Process Control technologies; served as strong team contributor for TSA global security operations network infrastructure. Held administration responsibilities for assets valued at $3.5M on nine classified/unclassified campus LANs supporting 3000 student end-users on annual basis. Expertly supported 32 servers, 25 printers and 500+ workstations with Solaris 10/Windows Server 2000 SYSAD, and managed/installed/troubleshot desktop hardware/software on Solaris, Windows and Red Hat Operating Systems.
Skillfully deployed Sun Thin Clients, ESX servers, printers and brocade switches supporting virtual machine environment; also managed NetApp controllers, disk shelves and arrays. Expertly conducted System Administrator/Administration (SYSAD) actions, i.e. reset passwords,
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Yyyyyy x. yyyyyy Page 2 of 4
built/managed user and group accounts in Active Director, managed file folder permissions and created/managed virtual machines via Virtual Infrastructure Client. Successfully directed and documented security audits on classified networks and $800K equipment account; recorded zero lost assets. Was responsible for providing UNIX/Solaris support for three separate training courses as well as MS Exchange Server and Account Administration technical support.
May 2014 November 2014
Bossier City, LA
Security Engineer
Successfully engineered, implemented and monitored multiple safety processes/procedures to provide crucial protection for computer systems, networks and data.
September 2010 April 2014
Goodfellow AFB, TX
Network Manager
Expertly led installation/configuration of array of computer systems including software/hardware required to maintain LANs/WANs; provided outstanding support to assure continuous performance including working with end-users and responding to other monitoring systems to identify/remediate problems. Additionally, was responsible for providing any needed training and for assuring network security.
October 2009 October 2010
Goodfellow AFB, TX
VMware/Thin Client System Administrator
Successfully utilized subject matter expertise to configure Servers, install and configure Domain Controllers and administer/troubleshoot Windows 2003 Servers, DHCP, DNS, IIS, ISA, Antivirus; also administered/troubleshot Microsoft ISA Proxy Server, Active Directory and Group Policy. Expertly managed array of hardware components and HP/Dell/IBM hardware platforms, consistently demonstrated strong understanding of virtualization technology and was exceptionally experienced in VMware ESX 3.0/3.5 and ADUC, including Symantec antivirus, WSUS 3.0, Windows clustering and troubleshooting, Bug Checking (Dump Analysis), Registry Editor, Performance Monitor and Remote access tools.
October 2006 October 2009
Goodfellow AFB, TX
Windows System Administrator / Desktop Administrator
Skillfully employed Remedy 6.0 (Action Request System) to track/resolve/escalate trouble tickets; utilized ADUC to manage user/computer accounts and was tasked to control access to resources and design Group Scope and OU. Employed subject matter expertise to configure routing and remote access service, monitor and design Dynamic Host Configuration Protocol
Yyyyyy x. yyyyyy Page 3 of 4
(DHCP) scope, and allocate IP addressing with DHCP. Proficiently utilized Domain Name System (DNS) to resolve host names and resolved network basic input/output system (Net BIOS) with WINS; also used IPsec and certificates to secure network traffic and managed/monitored network access. During assignment developed in-depth understanding of TCP/IP, various protocols and Open Systems Interconnection (OSI) Model; successfully administered Patchlink/Windows Software Update Services (WSUS-OS Update Delivery Solution) and the Cisco Switching Subnet LAN Security/VLAN/VTP/Trunk. Was responsible for successfully conducting six key tech refresh installations/upgrades during assignment.
November 2002 October 2006
Goodfellow AFB, TX
Network Infrastructure Technician
In this role was tasked to oversee daily operation of multiple computer networks including providing hardware/software support, training and managing any special projects such as wiring plans, software/hardware purchasing, system installation/backup, maintenance and problem solving; held additional responsibilities for planning/designing/implementing data connectivity and hardware/software support for LAN/WAN systems.
Continually evaluated feasibility of proposed system solutions and developed project proposals; also oversaw network user documentation including hardware/software applications and support logs, and tracked/resolved array of problems/issues. Diligently researched and developed well-considered recommendations regarding network and server hardware/software for use in large, complex networks and directed the design, installation, configuration and maintenance of system hardware/software.
Monitored usage to assure security of data as well as access privileges, maintained user accounts, profiles and file sharing, conducted daily server tape backup, and researched/troubleshot/resolved multiple complex server and data network issues. Designed/implemented various network support and archiving processes, assessed new computer networking technologies and maintained currency regarding new hardware/software for system enhancement.
Proficiently established/maintained user e-mail accounts, performed e-mail training and software support, developed needed documentation and updated user manual when necessary. Directed technical support and maintenance for customized database application and was responsible for testing data, implementing/managing network policies, procedures, standards and security, developing work schedules for Network Technician staff personnel and training end-users. Successfully collaborated with clients in planning, analyzing, designing and testing computer applications and database forms/procedures; resolved customer-identified problems while assuring adherence to organizational plan and was often tasked to provide strong team leadership.
Yyyyyy x. yyyyyy Page 4 of 4
Education/Training
Community College of the Air Force
Associate of Applied Science, Electronic Systems Technology, 2005
GPA: N/A
Semester/Credit Hours: N/A
Western Governor s University
Network Design and Management Studies, 2008-2009
Park University
Computer Information System Studies, 2007
Angelo State University, San Angelo, TX
Business Administration Studies, 1993-1998
BICSI Copper and Fiber Certification Courses, May 2012
Global Knowledge ICND 1 & 2 Courses, March 2012
CompTIA Security+ 3-day Boot Camp, August 2008
Implementing Cisco Works Enterprise Readiness, May 2006
Interconnecting Cisco Network Devices, May 2006
CCAF Associate of Applied Science Electronic Systems Technology, August 2005
CompTIA Network+ On-site Training Course, December 2004
Virtual Private Network Readiness, December 2004
Intermediate Management Course Honor Graduate, June 2003
Certifications
CompTIA Security +, February 2014
Cisco CCNA, October 2012
BICSI Copper & Fiber Certified, May 2012
Microsoft Certified System Administrator Windows Server 2003, February 2009
Microsoft 070 -290 Managing and Maintaining a Microsoft Windows Server 2003 Environment, January 2009
Microsoft 070 - 291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, February 2009
Microsoft 070-270 Windows XP, May 2008
CompTIA Project +, May 2008
CompTIA A+, October 2006
CompTIA Network+, August 2006
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
SSN: xxx-xx-xxxx
60% Disability
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
____________________________________________________________________________
I am extremely interested in being considered for the (here, Timothy, you would insert the title of the job you are seeking, as listed on the Vacancy Announcement) position currently available with your agency and am submitting my resume for review; I believe you will find my background strongly matches the requirements of this position. In particular, with over 14 years of Information Technology experience gained in multiple professional assignments, including eight years with the U.S. Air Force, I am well-versed in managing operations, meeting standards and guidelines, and achieving objectives.
My educational credits include an Associate of Applied Science degree in Electronic Systems Technology, and college-level studies in Network Design and Management, Computer Information Systems and Business Administration. Additionally I have successfully participated in IT-related coursework covering areas such as CompTIA Security+ and Network+, Implementing Cisco Works Enterprise Readiness, Interconnecting Cisco Network Devices and Virtual Private Network Readiness studies.
Additionally, I have earned certifications in CompTIA Security+, A+, Project+ and Network+, Cisco CCNA, BICSI Copper & Fiber, as a Microsoft Certified System Administrator, Managing/Maintaining MS Windows Servers and Windows XP OS, among others.
I am particularly interested in providing subject matter expertise as an IT Support Specialist working with DOD Secure Network Systems and to that end have been involved throughout my career with multiple, relevant assignments including my most recent role as a Site Support Specialist / Field Service Technician; earlier I served as a Security Engineer, Network Manager, VMware/Thin Client System Administrator, Windows System Administrator / Desktop Administrator and Network Infrastructure Technician,
Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals. I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience. In advance, thank you for your time and consideration.
Professionally,
Yyyyyy x. yyyyyy
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