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Yyyyyy x. yyyyyy
|
- 17 Barrington Lane Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com |
Management Position (Insurance Underwriting Financial Services)
Qualifications Profile
Highly self-motivated and results-driven management professional with more than 5 years providing high-performance strategic direxxxxxxion, operations management, and customer service in the hospitality industry.
Detail-oriented without losing sight of the big pixxxxxxure, analytical and methodical with critical thinking to strategize solutions in addressing operational efficiency and cost effexxxxxxiveness, or resolve process and people-centric work issues even under stressful work conditions.
Well-organized and resourceful with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
General Management
Strategic Planning & Execution
Customer Service Management
Service Quality Management
Process/Workflow Improvement
Relationship Management (Customers, Stakeholders, Public, Government & Suppliers)
Policies & Regulatory Compliance
Financial
Full-Cycle Corporate Accounting
Financial Risk Management
Revenue & Profitability Management
Business / Systems Analysis
Internal Audit & Control
Credit & Collexxxxxxion
Fiscal & Budget Management
Billing & Invoicing
Insurance Brokerage
Receivables Management
Administration
Payroll Administration
Manpower Sourcing & Recruitment
Talent Retention & Management
Performance Appraisal
Career Development
Staff Supervision & Training
Records & Document Management
Technical
ADP & Payroll Systems
MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Professional Experience
CoCo Key Water Resort - Hotel & Convention Center Ÿ Xxxxxx, XXXXXX
Direxxxxxxor of Operations Mar 2009 Nov 2014
Provided strategic direxxxxxxion in operations management and collaborated with the financial management team in growing the resort business while ensuring financial health.
Developed, reviewed, and approved budgets to ensure continued revenue streams and profitability growth.
Addressed guest concerns while providing leadership and direxxxxxxion to ensure overall customer satisfaxxxxxxion and repeat business.
Managed HR funxxxxxxion in 3 distinxxxxxx departments covering applicant interviews, recruitment, career development, new hire onboarding, and supervision over 90 employees.
Oversaw the processing of orders and invoiced. Audited and reconciled transaxxxxxxion amounts in the general ledger in comparison to invoices processed.
Processed payroll and timecard approvals in ADP and Paycheck Systems.
Education
UNIVERSITY OF CONNEXXXXXXICUT Ÿ Storrs, XXXXXX (2013)
B.S. in Business Finance
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