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Dynamic, worldly and motivated executive and retired Chief Master Sergeant with over 25 years of background in managing operations. Skilled in leading projects and teams to translate directives into actionable objectives. Served within the Air Force as Senior Executive Director, Advisor and Consultant for Human Resources. Also refined and leveraged foundational skills as a Medical and Surgical Technician in healthcare and business settings. Capable of adapting to successfully work within new work structures, processes or cultures. Liaise effectively with individuals in internal and outside orxxxxxxnizations. Develop and set into motion orxxxxxxnizational best practices that incorporate creative methods for issue resolution. Targeting an opportunity that will draw on executive leadership acumen in a Senior Human Resources (HR) Business Partner capacity with Amazon that will allow for use of team and project leadership skills.
Offered sound leadership and management for the 59th Medical Group as it related to human resources or careers
Revamped the professional development program for the 65th Medical Group to help staff members grow and learn how to best lead private peer groups, three of which received the highest stratification evaluations and one named Noncommissioned Officer of the Year
Founded controls and chaired the team that developed the highly successful 14th Medical Group Mentorship Program; rewrote recognition nominations that led to six winners at the next level and two at the highest-level
Aided in spearheading a $24M facility Phase 1 Renovation for the 14th Medical Group; included orxxxxxxnizing a red-carpet grand-opening for a facility that became operational two days post-clinic move without any interruption to service
Worked integrally on the Joint Commission and Hospital Safety Inspection for the 673rd Medical Squadron, which led to an outstanding rating and 95% score, the highest of any Air Force hospital in five years
Assessed and modified staff readiness requirements that led the 673rd s Hospital to rank as third in the Pacific Region for wellness
Drove business plans that led the 88th Surgical Squadron s Clinic Technicians to exceed FY08 targets by producing at 116% and exceeding goals by 213%; maximized schedules and increased coding accuracy as well
Enxxxxxxged as a primary advisor for the Urology Clinic s $800K renovation; designed the team and supply room renovation with success
Recognized as Noncommissioned Officer of the Year (3) and Noncommissioned Officer of the Quarter (2) while with the Air Force
Earned Meritorious Service Medal, Air Force Commendation Medal, Army Commendation Medal, Air Force Achievement Medal, Army Achievement Medal, Meritorious Unit Award and Air Force Outstanding Unit Award
Project Management | Volunteerism | Servant Leadership | Supervision | Strong Work Ethic | Communication | Interpersonal Skills
Orxxxxxxnizational Development | Resource Allocation | Solution Development | Problem Solving | Time Management
Mentoring | Coaching | Training & Development | Team Building
59th Medical Group Superintendent | Senior Executive Director, 2015-2016
Served as a key player in the executive team, as a voting and non-voting member during staff meetings
Worked in conjunction with senior leaders to manage 1.2K assigned staff as both a direct and indirect supervisor; collaborated in an interdisciplinary manner to holistically resolve hospital concerns as they arose
Distributed clear, valued communications amongst staff members at all levels to ensure everyone remained on the same page
Offered subject matter expert input on unit or individual upgrade training and yearly strategic planning across the orxxxxxxnization
65th Medical Group Superintendent | Division Head / Senior VP, 2014-2015
Supervised a dedicated team of 80 staff members, which included downsizing missions and goals to streamline medical group operations as needed
Played a critical role in orxxxxxxnizing the reallocation of medical staff to vacant positions
Made suggestions to bolster levels of operational efficiency and streamline emergency responses along with Azorean counterparts
Guided junior staff in succeeding in chairing programs, usually taken on by higher-level employees
Developed and reviewed subordinates performance appraisals for quality; also advised Technicians to make certain they adhered to career paths that best fit their respective needs
14th Medical Group Superintendent | Senior Executive Director, 2015-2016
Directed a 188-person team in leading compliance measures per clinical policies and procedures
Drove the staff to earn a three-year recertification by the Accreditation Association for Ambulatory Healthcare (AAAHC) standards inspection; productivity, family health s access-to-care and immunization during Influenza season all earned #1 regional ratings
Served in an integral capacity to drive efforts for the Security Augmentation Program
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14th Medical Group Superintendent | Continued
Efficaciously completed 160 training hours with 10 Medics in order to enhance Security Forced Team potential
o Designed and set into motion various base-wide efforts, including a $34M runway project
o Fulfilled duties and responsibilities for each project in a timely, fiscally-responsible manner that allowed the clinic facility to adhere to its mission at all times
673rd Medical Squadron Superintendent | Senior Executive Consultant, 2011-2013
Directed a 350-person team and directly supervised three team members
Also advised 14 lower-level Managers in fulfilling goals that led to receipt of the Air Force Best Hospital of Year Award 2012
Coordinated letters of recommendation and led the team to excel during the AF physical fitness test with a 99% pass rate and zero-fails over three months time in 2012
Led leadership programs for management team members with an HR focus; worked cross-functionally to make certain that all goals were achieved and attained 122% of the performance plan for the 2012 fiscal year
Synchronized Immunization Team processes within a unified senior executive team setting
o Advertised vaccine schedules to the community as part of a successful influenza immunity program
o Worked as a team to inoculate 1.6K personnel in 4.5 weeks; yielded a 99% vaccine rate well ahead of the suspense date
o Ranked #1 as a unit in the Pacific Region and #2 in the Air Force during the program season in 2011 and 2012
Senior Executive Consultant, 2009-2011
Operated in a Lead Manager role to oversee a 151-person team; enforced policies to support strategic management of five subordinate units and 10 specialties that catered to a total of 115K beneficiaries
Worked as a Surgical Consultant for 65 Surgical and Subspecialty Technicians assigned to four hospitals; resolved staffing, training upgrade and team shortage issues as they arose
Designed and developed content for meetings at the senior executive level, intended to enxxxxxxge a team of 18 subordinate Managers
Acted as a Principal Advisor to train nine Cost Center Managers; forecasted operationally-viable budgets in the process
Flight Chief/Surgical Specialties Flight and Squadron Superintendent, 88th Surgical Operations Squadron, 2004-2009
Assistant NCOIC, 86th and 435th Medical Squadrons, 2001-2004
Surgical Services Journeyman/Urology Clinic/Surgical Services Craftsman, 375th Medical Operations Squadron, 1996-2001
Student, Surgical Services Apprentice, 96th Medical Group, 1995-1996
Medical Services Journeyman, Surgical Nursing Unit, 96th Medical Group, 1993-1995
Medical Services Technician, OB Clinic, 48th Medical Group, Royal Air Force, 1991-1993
Medical Service Specialist Multi-Service Unit, 50th Tactical Fighter Wing Hospital, 1989-1991
Surgical Unit Apprentice and Emergency Room Specialist, 323rd Flying Training Wing Hospital, 1987-1989
Master of Business Administration, Human Resources Management, Trident University International (Summa cum Laude)
Bachelor of Science, Business Management, University of Phoenix
Associate of Science, Surgical Services Technology, Community College of the Air Force
Associate of Science, Allied Health Sciences, Community College of the Air Force
Professional Manager s Certificate, Air University, Community College of the Air Force
Lean for Healthcare Certificate, Center for Executive Education of the College of Business Administration, University of Tennessee
Senior Leadership and Management Course | Intermediate Executive Skills | Executive Leadership Symposium
Chief Master Sergeant Leadership | Senior Noncommissioned Officer Academy | Noncommissioned Officer Academy
Noncommissioned Officer Preparatory Course
Member, Kappa Epsilon Psi Military Sorority, Inc. (inducted 2017)
Secretary, Medical Group Top Three-WPAFB
Former Vice President, Chief s Group, JBER
Former Vice President, Housing Association (private)
Also served as Project Manager for annual military and orxxxxxxnizational functions, projects and banquets
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March 16, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:
- As an executive-level professional, I bring to any position over 25 years of progressive U.S. Air Force experience that I believe will transfer seamlessly to any civilian role.
- Specifically, I hope to secure a Senior Human Resources (HR) Business Partner opportunity that I believe will let me leverage my strong leadership background, as well as drive me to continue developing as a professional.
- Over the course of my career, I ve xxxxxxined expertise in project management, supervision, analytical thinking and other core competencies.
- I am adept at developing and mentoring teams whose members later go on to develop impressive careers of their own due to learning under my servant leader-based style of management.
- I boast a proven record of delivering valuable, expert-level direction and guidance in deadline-driven, fast-paced environments that call for flexibility, superb time management and the ability to thrive under pressure. I am rexxxxxxrded by others as a valuable trainer, guide and mentor. This will serve me well in any executive-level position.
- Independent of my career, I also hold an MBA, a Bachelor s Degree and two Associate s Degrees, all of which proved to be invaluable educational experiences. The most recent programs focused on Human Resources and Business Management, while my earlier studies and work background focus on allied health, specifically surgical services technology.
- Furthermore, I have completed numerous trainings and certification programs at the military and civilian levels. I ve also earned countless honors as a result of my instrumental involvement with the Air Force.
I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
March 16, 2018
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having xxxxxxined a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.
Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Axxxxxxin, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Yyyyyy x. yyyyyy
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