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Healthcare Consulting Strategic Analysis Trends Tracking 5-Process Groups HL7 Audits
Team Building / Training Project Management Task Deliverables Advocacy Policy Development
Process Optimization HIPAA / Regulatory Compliance Data Management Change Management
Performance-Focused Healthcare Analyst Candidate who makes sound decisions to reflect positively on healthcare operations in alignment with a company s vision, value, and goals, and who develops processes to benefit client s business positions within a competitive marketplace. Ambitious Self-Starter who rises above challenges to achieve winning outcomes, including quickly adapting to evolving scenarios to reach high productivity levels, as well as exhibiting talent with SWOT Analysis, GAP Analysis, and Risk Assessments and independently resolving in-depth issues. Excellent Communicator who develops synergistic relationships with cross-geographical decision-makers, teams, and consumers of diverse educational, socioeconomic, ethnic, and cultural backgrounds, and who leads peers by example and with integrity.
The Irvin Fenwick Foundation, Baltimore, XXXXXX (2011 Present)
Capitalize on the opportunity to remotely provide requirements per client needs to apply quality to deliverables provided via results-focused training and on-boarding of new hires. Perform Cost Benefit Gap Analysis and acquire resources for coordinating the efforts of team members and third-party contractors to deliver projects according to plan for Call Center and CMS deliverables. Utilize HL7 standards to perform requirements using medical health records to provide support for members and medical professionals using specified preventive care-centric criteria to select applicable ages, variables, and demographics. Demonstrate skill in using 5-Process Groups to determine action items and next steps to move the project forward to completion. Lead critical contract administration, on-boarding, off-boarding, business line issues resolution, and contract reviews; handle cross-functional task deliverables; and initiate, plan, execute, and control milestones.
Applied SME knowledge to accurately determine work breakdown structures.
Trained providers on consumer payment services to pay medical bills via multiple methods.
Developed SWOT Analysis and Feasibility Reports, and shared IPs supporting CMS client s needs.
Created streamlined guidelines as a resource for completing a thorough analysis of tickets using Remedy.
MODIS, National IT, Townson, XXXXXX (2016)
Epic Credentialing Trainer Go-Live ATE Support
Strategically steered collaborations with instructional designer in the development and maintenance of training materials, including modifying and delivering instruction for Epic Beaker courses teaching the basics of navigating through use of real-life scenario examples. Facilitated At-the Elbow (ATE) support during the Go-Live to clinical and anatomical lab personnel. Delivered presentations to Super Users (C-levels and clinical managers) and End Users (anatomical and clinical lab staff).
Served as Support Instructor for ClinDoc and Cadence Stork applications.
Achieved credentials in Beaker Clinical and Anatomical Pathology applications.
Successfully communicated and delivered needs of SMEs during End User classes.
Facilitated Super User and End User log-in support to ensure users accessed Hyperspace.
Hepatitis Foundation International, Silver Spring, XXXXXX (2015)
Senior Policy Fellow
Expertly drafted Biosimilar Issue Briefs that included articles showing the coinfection rates of HIV / Hepatitis C of pregnant women in the United States. Compiled data for articles and assisted with multimedia advocacy, including creating detailed reports on tracking and reporting of mothers living with HIV / Hepatitis C. Represented HFI for Biosimilar Implementation: A Progress Report from FDA at the 113th Subcommittee Health, Education, Labor & Pension (HELP) Hearing.
Participated in patient advocacy strategies with the Xxxxxx Hepatitis Coalition.
Co-designed and updated a website to promote the organization s Hepatitis C outreach efforts.
Continually analyzed campaigns, and provided recommendations to grow current education and advocacy.
Anne Arundel County Public School System, Edgewater, XXXXXX (2015)
8th Grade Science Teacher George Fox Middle School
Planned and presented dynamic Science instruction by employing effective teaching methodologies designed to facilitate engaging and highly challenging lesson plans and achieve significant increases in student performance on wide-ranging testing. Planned and implemented computer lab instruction and lectures to adhere to systemwide goals and priorities and meet needs, interests, and abilities of students. Built valuable relationships among students, parents, and / or guardians.
Prepared and documented lesson plans per adopted curricula to teach instructional objectives.
Collaborated with Science Department on lectures and laboratory materials during weekly meetings.
Adecco Staffing Service, Xxxxxx, XXXXXX (2013 2014)
Quality Assurance Specialist
Optimized quality assurance initiatives by conducting daily routine analyses using lab techniques following Good Laboratory Practices within an assignment at the Nestl Dreyer s Laurel Operating Center. Coordinated and managed laboratory records and files, summarized data, and interpreted reports for management. Maintained equipment and handled inventory control and ordering. Performed comprehensive data entry into QSTAT database for internal audits.
Actively participated in Shift Operational Reports (SOR) meetings.
Accurately microplated ingredients, new tanks, and finished products.
Improved laboratory and other analytical areas via key enhancement initiatives.
Complied with FSSC 22000 and Nestl requirements while driving continuous improvements.
Brown Mackie College, Albuquerque, NM (2010 2011)
Adjunct Instructor Allied Health
Demonstrated experience in preparing individualized coursework, lesson plans, and projects (i.e. assessment and semester tests, and final exams) for such courses as Medical Ethics, Anatomy & Physiology I & II, Biological Chemistry, Introduction to Pharmacology, and Medical Terminology. Collaborated among fellow instructors to provide hands-on experience for students, including OMI field trips, phlebotomy, and IV techniques introduced to surgical technician and MA students.
Served as a Guest Lecturer for Basic Neurobiology and Traumatic Brain Injury (TBI).
Served as Program Advisory Committee member tasked with reviewing program objectives.
Delivered sound recommendations for program syllabi, lesson plans, and multi-program needs.
Value Options of New Mexico, Albuquerque, NM (2008 2009)
Clinical Support Specialist
Delivered quality-focused process development within an undetermined environment, including collaborating with clinical management on client treatments; performing data mining using VLOOKUP and HLOOKUP, pivot tables, and other reference functions; and managing clinical and DSQ work queues. Presented comprehensive authorizations for Treatment Foster Care Level I / II, Group Homes, and Substance Abuse Residential Treatment Centers.
Handled CSS responsibilities of select team members to allow them to perform essential audits.
Collaborated with Claims Department to verify existence of ghost claims and correct authorization blocks.
MedStar Harbor Hospital, Baltimore, XXXXXX (2001 2004)
Clinical Lab Technician Microbiology Lab Supervisor
Played a vital role in managing a Microbiology Department, including training, mentoring, and managing new lab techs and phlebotomists, as well as keeping staff up-to-date on state-of-the-art techniques and departmental and institutional SOP practices. Received specimens and performed plating procedures on spinal fluids and blood specimens, along with analyzing control samples for instruments per protocol and maintaining records of control results. Entered test orders into LIS system.
Read direct gram stains, entered reports, notified physicians, and documented notification accurately per required deadlines.
Mentored and coached new phlebotomists, and instructed teams in specialized techniques.
Proactively resolved challenges with specimens and requested tests per established lab protocols.
Master of Science in Healthcare Administration
Emphasis in Healthcare Organizational Strategies, Risk Assessment & Quality Improvement
University of Xxxxxx
Bachelor of Science in Physiology
Emphasis in Neurobiology
Collaborative Institutional Training Initiative (CITI) Certification
Microsoft Office Microsoft SharePoint Microsoft Windows Remedy ICD-10 Test Analysis
American College of Healthcare Executives (ACHE) Member
Excellent Professional References Provided Upon Request
Hiring Agent Name
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I can offer proven experience in Healthcare Consulting, SWOT Analysis, GAP Analysis, Risk Assessment, Strategic Planning, 5-Process Groups, HL7, Audits, Trends Tracking, Process Optimization, and Organizational Change Management. I am also highly skilled in Team Building / Training, Multi-Project Management, Cross-Functional Task Deliverables, Policy Development, Advocacy, and HIPAA / Regulatory Compliance, among other areas.
Currently, as a Healthcare Consultant for The Irvin Fenwick Foundation, I remotely provide requirements per client needs to apply quality to deliverables provided via results-focused training and on-boarding of new hires. Within this role, I successfully perform Cost Benefit Gap Analysis and acquire resources for coordinating the efforts of team members and third-party contractors to deliver projects according to plan for Call Center and CMS deliverables. I utilize HL7 standards to perform requirements using medical health records to provide support for members and medical professionals using specified preventive care-centric criteria to select applicable ages, variables, and demographics. I also demonstrate skill with 5-Process Groups to determine action items and next steps to move projects forward to completion.
A sample of my accomplishments include:
Applying SME knowledge to accurately determine work breakdown structures.
Training providers on consumer payment services to pay medical bills via multiple methods.
Developing SWOT Analysis and Feasibility Reports, and sharing IPs supporting CMS client s needs.
Creating streamlined guidelines as a resource for completing a thorough analysis of tickets using Remedy.
Note that I also earned a Master of Science in Healthcare Administration with an emphasis in Healthcare Organizational Strategies, Risk Assessment & Quality Improvement from Capella University. I also hold a Bachelor of Science in Physiology with an emphasis in Neurobiology from the University of Xxxxxx.
As this is just an example of my abilities, please refer to my enclosed resume for additional leadership, training / development, policy fellowship, quality assurance, instructional, and clinical support experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Yyyyyy x. yyyyyy
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