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Experienced administrative and operations professional with 10+ years of experience within high-stress environments with a strong background in providing comprehensive administrative support. Experienced in leading complex projects, implementing unique organizational strategies, and providing coaching/training to co-workers. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Proficient in: Microsoft Office Suite, Lync, Access, OneNote, Publisher, SharePoint, Visio, LotusNotes, Hyperion, and Oracle PeopleSoft

• Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
• Analyze current team performance goals and implement more streamlined goals which requires identifying key performance indicators and designing goal metrics
• Utilize superior communication and interpersonal abilities in order to foster positive relationships with executive leadership in addition to successfully communicating pertinent plant related information to employees
• Provide coaching/training to members of management on topics related to maintaining high levels of productivity and coordinated all monthly/quarterly team reviews
• Maintain a keen knowledge of compliance regulations which include TS 16949, ISO 18001, and various safety related regulations

• Coordinated several administrative and operational tasks which included supporting Physicians during patient exams, obtaining patient medical information, and monitoring patient vitals
• Utilized strong organizational abilities in order to maintain complex medical files, administered medications as needed, and provided coaching to patient s in regards to treatment plans

• Oversaw both medical and administrative operations within a busy medical environment which included obtaining medical information, maintaining patient files, and monitoring vital signs
• Administered medication to patients and provided comprehensive instruction related to treatment plans along with following up with patients and communicating test results

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Yyyyyy x. yyyyyy

• Provided individualized instruction to undergraduate students in an individual and group setting for several subjects which included Mathematics, Chemistry, and English
• Fostered positive relationships with both students and co-workers, designed unique lesson plans, assessed student comprehension, and developed unique study techniques

• Supported members of executive management within an organization holding over $8.3 billion in annual revenue with a focus on managing complex projects and standardizing procedures
• Created in-depth monthly reports, prepared and processed expense reports, generated client invoices, and managed budget related tasks
• Utilized exceptional time management abilities in order to coordinate large-scale events which included off-site meetings and employee events

• Provided superior administrative support to the Vice President of Finance and Business Operations which included assisting with projects, meeting strict deadlines, and streamlining procedures
• Played an integral role in several projects which included the organization of a new Space Systems Group within ATK, overseeing an office expansion/renovation, and rolling out new business units
• Acted as an Interim Financial Analyst which required developing monthly financial reports, ensuring financial compliance, and creating financial models
• Maintained employee records, oversaw office inventory and procurement, coordinated travel arrangements, and provided support in recruiting functions as needed

• Supported front-desk operations within a successful title company which required supporting special projects, assisting customers with issues, and operating a large-scale switchboard
• Processed incoming mail, acted as the Editor of the company newsletter, and coordinated internal company meetings

Additional Professional Experience Includes: Administrative Assistant, Delaware Valley Abstract, 2004-2005 and Customer Service Representative, Fifth Third Bank, 2002-2004

Bachelor of Science, Biology (Honors Graduate), University of Saint Francis, Fort Wayne, IN

Outstanding Achievement in Biology Award (2010-2013)

Outstanding Service Award in Biology (2012-2013)

Deans List Recipient (2010-2013)

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