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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced administrative and operations professional with 10+ years of experience within high-stress environments with a strong background in providing comprehensive administrative support. Experienced in leading complex projects, implementing unique organizational strategies, and providing coaching/training to co-workers. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.


Proficient in: Microsoft Office Suite, Lync, Access, OneNote, Publisher, SharePoint, Visio, LotusNotes, Hyperion, and Oracle PeopleSoft


Key Competencies



         Operations Management

         Goal Development

         Complex Data Analysis


         Team Leadership

         Strategy Implementation

         Project Management

         Coordinating Events

         Process Improvement

         Microsoft Office Suite

         Complex Problem Solving

         Financial Analysis

Professional Experience

Johnson Controls Inc., Ft. Wayne, IN 2014-Present

High Performance Team Coordinator

  • Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
  • Analyze current team performance goals and implement more streamlined goals which requires identifying key performance indicators and designing goal metrics
  • Utilize superior communication and interpersonal abilities in order to foster positive relationships with executive leadership in addition to successfully communicating pertinent plant related information to employees
  • Provide coaching/training to members of management on topics related to maintaining high levels of productivity and coordinated all monthly/quarterly team reviews
  • Maintain a keen knowledge of compliance regulations which include TS 16949, ISO 18001, and various safety related regulations


FW Interventional Pain Management, Fort Wayne, IN 2014

Medical Assistant

  • Coordinated several administrative and operational tasks which included supporting Physicians during patient exams, obtaining patient medical information, and monitoring patient vitals
  • Utilized strong organizational abilities in order to maintain complex medical files, administered medications as needed, and provided coaching to patient s in regards to treatment plans


Inquest Health Systems, Fort Wayne, IN 2012-2013

Medical Assistant

  • Oversaw both medical and administrative operations within a busy medical environment which included obtaining medical information, maintaining patient files, and monitoring vital signs
  • Administered medication to patients and provided comprehensive instruction related to treatment plans along with following up with patients and communicating test results

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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

University of Saint Francis, Fort Wayne, IN 2010-2012


  • Provided individualized instruction to undergraduate students in an individual and group setting for several subjects which included Mathematics, Chemistry, and English
  • Fostered positive relationships with both students and co-workers, designed unique lesson plans, assessed student comprehension, and developed unique study techniques


BAE Systems, EI&S, Arlington, VA 2009-2010

Executive Assistant

  • Supported members of executive management within an organization holding over $8.3 billion in annual revenue with a focus on managing complex projects and standardizing procedures
  • Created in-depth monthly reports, prepared and processed expense reports, generated client invoices, and managed budget related tasks
  • Utilized exceptional time management abilities in order to coordinate large-scale events which included off-site meetings and employee events


Alliant Tech Systems (ATK), Herndon, VA 2007-2009

Executive Assistant

  • Provided superior administrative support to the Vice President of Finance and Business Operations which included assisting with projects, meeting strict deadlines, and streamlining procedures
  • Played an integral role in several projects which included the organization of a new Space Systems Group within ATK, overseeing an office expansion/renovation, and rolling out new business units
  • Acted as an Interim Financial Analyst which required developing monthly financial reports, ensuring financial compliance, and creating financial models
  • Maintained employee records, oversaw office inventory and procurement, coordinated travel arrangements, and provided support in recruiting functions as needed


Surety Title Corp., Marlton, NJ 2005-2007

Administrative Assistant/Receptionist

  • Supported front-desk operations within a successful title company which required supporting special projects, assisting customers with issues, and operating a large-scale switchboard
  • Processed incoming mail, acted as the Editor of the company newsletter, and coordinated internal company meetings

Additional Professional Experience Includes: Administrative Assistant, Delaware Valley Abstract, 2004-2005 and Customer Service Representative, Fifth Third Bank, 2002-2004




Bachelor of Science, Biology (Honors Graduate), University of Saint Francis, Fort Wayne, IN

Outstanding Achievement in Biology Award (2010-2013)

Outstanding Service Award in Biology (2012-2013)

Deans List Recipient (2010-2013)


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