Sales Account Manager

Qualifications Profile

    Self-motivated and market-driven management professional with more than 16 years providing high-energy marketing and sales, customer service, account management, business management, and operations support in the transportation, telecommunications, and security management businesses.

-    Proven dedication to providing and maintaining superb customer service and process efficiencies in sales and account management that enable the business to explore new markets, launch new products, and facilitate business growth in target markets.

-    Highly analytical and detail-oriented, with innovative thinking to strategize solutions in closing vendor and sales negotiations, while resolving professional relationships and work issues even under stressful work conditions.

    Well-organized and resourceful with multitasking skills that that deliver outstanding results from concurrent tasks.

    Effective people management and interpersonal communication skills that inspire customer and stakeholder confidence while bringing workforce diversity into a unified team in achieving shared comxxxxxxtments.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Territory Sales Adxxxxxxnistration

    Retail Sales Management

    Product Management/Development

    Account Management

    Customer Service Management

    Event/Promotions Management

    Merchandise Inventory Management

Business Operations Management

    Strategic Planning & Execution

    Relationship Management (Customers, & Suppliers)

    Process/Workflow Improvement

    Profitability Management

    Inter-Office Coordination

    Vendor Account Management

    Policies & Regulatory Compliance (i.e. OSHA, MTSA, etc.)

    Concurrent Project Management

Adxxxxxxnistration

    Recruitment Management

    Applicant Screening and Job Placement

    Staff Supervision & Training

    Office & Staff Adxxxxxxnistration

    Records & Document Management

Professional Experience

United Road Livonia, XXXXXX

    Generate and organize sales leads to promote transportation services, making sales calls, providing rate proposals, and negotiating prices with target clients and prospects that include car dealerships, rental car companies, auctions, leasing companies, and more.

    Build and cultivate professional relationships with current clients and prospects, communicating the company s value-sales pitches, ensuring effective and high-visibility marketing communications and extensive use of Salesforce CRM.

    Negotiate with shippers and carriers, ensuring compliance with the company s comxxxxxxtment to under-proxxxxxxse and over-deliver on daily shipments to customers 24 x 7.

Westex Security Houston, TX

    Recruited, screened (interview by phone and in person), processed successful applicants, and on-boarded new hires.

    Harnessed traditional and online labor sources, conducting pre-employment drug testing and background checks, and providing job placements across the organization based on company needs.

    Served as customer liaison interacting with diverse corporate clients in several industries that included aerospace/aviation and defense, real estate, banking and financial service, petrochexxxxxxcal, healthcare, engineering and construction, retail, and hospitality, among others.

    Oversaw continuing education of security officers covering basic and advance security, defensive driving, emergency response, communication, industrial safety, and MTSA standards, among others.

    Developed and executed strategies in winning high-caliber applicants using various innovative recruiting methods, ensuring that all recruitment materials and collaterals are updated and support logistics available.

    Collaborated with managers to analyze current and future labor requirements in term so number and competencies, using both traditional job markets/fairs and social media, while establishing relationships with civic, social, and recruiting groups for prospective applications.

Professional Experience (continued)

BMS Towing Xxxxxx, XXXXXX

    Provided strategic and tactical directions in managing all aspects of a towing/car repair business, coordinating tasks and schedules of mechanics, and overseeing timely dispatch and maintenance of tow trucks that enabled contracted client projects to be completed with expected deliverables on time.

    Supervised a team of business professionals in providing HR, general accounting, marketing and sales, fleet maintenance, parts inventory, and operations support.

    Ensured compliance with company policies and directives, service quality standards, and industry best practices for road and shop floor worker safety and health maintenance.

Verizon Wireless Lake Orion, XXXXXX

    Promoted and sold data and voice technology solutions to consumers and corporate accounts involving mobile and wireless telecommunications, consistently meeting or exceeding sales targets.

    Developed and executed marketing strategies aligned with company marketing objectives, creating demand in penetrating new markets, and growing sales volumes for new product/service launches.

    Built sustainable professional relationships with individual and corporate clients through outstanding customer services for pre- and aftersales support.

    Provided adxxxxxxnistrative support for end-of-day sales performance reporting and other documentation requirements.

Others (Short term Engagements)

Rock Financial Troy, XXXXXX

First Liberty Financial Farxxxxxxngton Hills, XXXXXX