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Patient Care Assistant (PCA)
Profile
Emergency Medical Technician (EMT) with multiple years of experience in delivering efficient, quality patient care; key qualifications include:
Certified EMT, State of New Jersey; June 2015-active
National Registry of Emergency Medical Technicians EMT Certified; March 2016-active
Recognized with Top Responder Award; January 2018
Received CPR Save Award; January 2018
Basic Life Support (BLS) Certified; active
Proficient in conducting patient assessments, facilitating plans of care and administering life support; comprehensive knowledge of healthcare industry regulations, standards of care, human anatomy, and medical terminology
Solid skills in sterilization techniques; have also completed HazMat training
Patient advocate, with ability to productively interact with patients and their families; compassionate, professional bedside manner
Productively interface and collaborate with multidisciplinary medical/healthcare teams
Talent for maintaining focused under pressure, making informed decisions and using sharp clinical judgment to optimize level of care and patient outcomes
Effectively prioritize, plan, coordinate, and manage caseload to maximize use of time and resources while maintaining high standards of care
Healthcare Background
Emergency Medical Technician, Franklin Lakes Volunteer Ambulance-NJ 2015-Present
Proficiently assess patients and develop and initiate appropriate plans of care; maintain state of readiness for prompt response to medical emergencies and assignments
Expertly provide life support services both on scene and en route to hospital
Productively interact with patients and families as well as first responders, multidisciplinary hospital staff and general public
Consistently comply with treatment protocols, response requirements, quality assurance procedures, and regulatory standards
Additional Experience
Server, Matthews Colonial Dine-Waldwick, NJ 2016-Present
Server/Hostess, Mahwah Bar & Grill-Mahwah, NJ 2017-Present
Server, Lenape Valley Grill-Oakland, NJ 2011-2015
Deliver world-class service in efficiently greeting and serving customers; includes both food and alcoholic beverage orders
Expertly anticipate needs and monitor guests to ensure satisfaction and promptly address needs
Communicate customer allergies, dietary needs and special requests to kitchen staff
Maintain ongoing compliance with food safety, health and sanitation guidelines along with internal quality and service standards
Entrusted with accurately calculating charges, issuing bills and collecting payments
In dual role of Hostess, proficiently maintain wait list, with focus on minimizing wait time
Effectively prioritize and manage workflow to maximize productivity; includes peak rush hours
Education
Emergency Medical Technician; 2015
Passaic County Community College Public Safety Academy-Wayne, NJ
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