Results-focused, client-centered Management Professional with experience in successfully coordinating operational functions geared towards driving high levels of success. Adept in leveraging hands-on background and educational foundation to achieve greatness in the areas of industrial technology, employee training, team building and cost estimating, among other core areas. Skilled in working with people of all levels using a proven approach to problem solving. Driven and versatile with proven aptitude for supervising motivating employees in a variety of working environments at all project phases. Swift learner with the ability to work in a fast-paced environment both independently and with a team. Builder and leader of successful teams; establish and sustain strong and lasting relationships with both personnel and customers. Strategically plan and manage workflow to optimize use of time and resources in achieving aggressive performance goals Eager to continue a successful career as a leader and integral staff member; targeting a role that will allow for use of skills and offer opportunities for career growth in a university setting; open to traveling.

Leadership | Training & Supervision | Business & Manufacturing | Continuous Improvement | Productivity Increases

Performance Tracking & Reporting | Project Management | Inventory Control | Resource Allocation

Process Reengineering | Safety & Accident Prevention | Service Delivery | Decision Making | Communication Organization | Time Management | Problem Solving | Relationship Building | Teambuilding

Strategic Planning & Analysis | Critical Thinking

         Direct, train and inspire a staff in effectively maintaining university buildings, including related systems and grounds, to ensure ideal safety and efficiency levels

         Serve in an expert capacity as five-year member of the Civil Service Council, a group dedicated to counseling senior leaders on institutional governance structures

         Lend expertise to strategic planning in serving on the Education Assistance, Public Information, Academic Calendar and University Women's Professional Advancement Committees as well

         Work in conjunction with the Foreman to supervise workflows and delegate tasks to the team

         Eagerly take on additional Foreman and Supervisor responsibilities during personnel absences

         Train both current staff and new hires in power equipment, ventilation maintenance/repair, as well as heating and air conditioning processes; execute time-sensitive projects in all facilities that fall within these categories

         Lead projects including custodial efforts and repairs; track and report on progress, as well as adherence to policies

         Maintain proper inventory control for all supplies and equipment

         Called on sound prioritization and multitasking acumen, paired with an unparalleled drive for success, to serve in a crew member capacity to clean and maintain assigned areas on an urgent and non-urgent basis

         Repaired lighting, heating and ventilation equipment; trained and guided new employees in these processes as well

         Oversaw and monitored the company's computer systems to drive sound operations and achieve minimal downtime using hands-on processes

         Delivered comprehensive user support via the facilitation of batch processing

         Aimed at all times to enhance system functionality and performance

         Quickly tended to and resolved multipart issues in partnership with an internal technical support teams, s well as supervisors and vendors

         Researched, assessed and suggested solutions to resolve continual computer operations matters; sought to remove disruptions to the system altogether

         Bolstered overall levels of revenue in preparing the store for the following day shift s sales operations

         Worked directly with customers to assist with questions and handle cash/credit transactions with accuracy

         Strived to achieve high levels of overall customer satisfaction and repeat business at all times

         Designed and set up advertising displays in alignment with current store promotions

         Processed, stored and priced merchandise; stocked all retail products on the sales floor per corporate specifications

         Provided unrivaled customer service in a Bar Porter role within a high-volume setting; duties included mixing and serving alcoholic and non-alcoholic beverages per patron specifications

         Trained, mentored and supervised new hires to make certain each understood their respective job duties

         Assessed staff performance and recommended procedural improvements to enhance productivity and heighten levels of staff morale

Honorably Discharged from the United States Navy after four years in a supervisory role

Bachelor of Science, Industrial Technology, Workforce Education & Training, Southern Illinois College-Carbondale, 2013

Bachelor of Science, Business Management- Marketing Minor, Southern Illinois College-Carbondale

Six Sigma Green Belt & Black Belt Training | Lean Manufacturing | Fundamentals of Manufacturing Processes

Industrial Safety | Production & Inventory Control | Total Quality | Cost Estimating | Applied Calculus for Technology

First-line Supervision | Facilities Planning | Technology Design | Health & Injury Control | Instructional Methods

Occupational Analysis & Curriculum Development | Adult Learning | Training Systems Management

Volunteer, Humane Society of Murphysboro, IL

Also an Eagle Scout