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Results-driven professional possessing expert level process improvement experience within the healthcare industry.
Recognized for the ability to thoroughly review existing processes within hospitals / practices, identify inefficiencies and implement innovative strategies to significantly boost performance.
Expertise in chiropractic treatment processes, patient diagnosis / assessment and devising highly effective treatment plans.
Strong global business acumen with extensive experience speaking at multiple seminars with up to 8,000 in attendance.
Regarded for the ability to compile data, lead by statistics and develop individualized training programs for all employees within medical clinics / hospitals.
Dynamic leadership, problem-solving and organizational skills with a track record of exceeding expectations.
Top-notch interpersonal abilities, instrumental to building esteem amongst team members and improving overall employee morale.
Implemented innovative tactics to increase cash collection of gross revenues by 47% within a 90-day period.
Successfully increased new clients / patients by 42%, as well as total client follow-up visits by 37%.
Fulfilled critical role as Practice Manager for 40+ practitioners.
Boosted collections by 39% across network of providers.
Closely monitored individual performance and conducted in-depth individualized training to significantly boost overall efficiency; developed highly successful team bonding initiatives.
Served as Sole Practitioner within fast-paced practice treating up to 165 patients daily.
Consistently recognized for the ability to increase quality of patient care.
Regarded for the ability to closely evaluate doctors and make knowledge based recommendations to improve overall patient experience.
Designed, developed and deployed highly effective marketing campaigns, in turn resulting in significant increases in revenue.
Conducted in-depth analysis of multiple companies containing 800+ employees; closely evaluated ergonomic habits and suggested methods to improve health.
Contributed extensively to start-up and practice management of many renowned medical centers, including St. Michael Hospital, Shanghai East International Medical Center, Healthway Medical Centre, Sino-United Health Clinic, Rai Dong Taiwanese Hospital, World Anti-Ageing Optimal Health Care Center and Columbia Clinics China.
Training & Development
Healthcare Industry Expertise
Attention to Detail
World Anti-Aging Optimal Healthcare Center & Premier-Cure Doctors Group 2010-2017
Chief of Doctors, Global Specialist Group (GSG)
Private Clinics, Lima, Peru 2008-2009
Private Clinics, Hamburg Germany 2005-2007
Private Clinic, Self Employed, Melbourne, Australia 1993-2004 CEO, Diskin Chiropractic Health Centre Pty Ltd, Santa Barbara, CA 1990-1993 Private Clinic, Self Employed, Melbourne, Australia 1983-1989
CEO, Diskin Chiropractic Health Centre Pty Ltd 1990-1992
Doctor of Chiropractic, Cleveland Chiropractic College, Los Angeles, California
Bachelor of Science, in Human Biology Pre-Chiropractic, New College, San Francisco, California
Attended multiple professional education seminars in Hong Kong, South America and the USA; 2010-2016
Profesora Fanny Castilian (Spanish) Basic Classes, Pontificia Universidad Cat lica Del Per Lima, Per
Basic German Classes, Colon Language School, Hamburg, Germany
Coursework Completed, University of California, at Santa Barbara
Australia Certified Phone Crisis Counselor, Caring Help-Line
The Master of Chiropractic, Macquarie University, Sydney, Australia
CPR & AED Certifications | First Aid Training | Emergency First Aid
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