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Yyyyyy x. yyyyyy

- Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Operations Manager / Supervisor


Qualifixxxxxxtions Profile


    Self-assured and efficiency-driven management professional with vast background in high-performance operations management and team supervision; specialization in distribution and supply chain sectors.

    Proven ability to plan, coordinate and steer operations to achieve deliverables independently or in collaborative roles.

    Detail-oriented, analytixxxxxxl and methodixxxxxxl with innovative thinking to resolve operations, professional relationship, and project engagement issues even under stress, independently or as part of a team.

    Highly organized with multitasking and prioritization skills that get things done within alloxxxxxxted time and resources.

    Effective people management and interpersonal communixxxxxxtion skills that drive diverse multi-disciplinary teams to achieve shared commitments.

    Several years of valuable U.S. Military background in IT support, air traffic control, and aircraft maintenance.


Key Expertise

    Operations Management

    Team Building/Leadership

    Supply Chain Management

    Service Administration

    Total Quality Management

    Shipping & Receiving

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders & Suppliers)

    Order Fulfillment Management

    Concurrent Project Management

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

U.S. Military Service

    Military Aircraft Maintenance Support (B-52 Bomber)

    Air Traffic Control

    IT and Communixxxxxxtion Systems Operation & Maintenance

    Aerospace Ground Systems Support


Professional Experience


Milgard Manufacturing

Shipping Supervisor Aug 2016 Nov 2017

    Steered shipment of windows and doors, from transporting from warehouse to trailers to meeting stringent 24 hour outbound shipment goals to ensure optimal customer servicing.

    Successfully hired, trained, coached, and scheduled staff to maximize operational results.

    Supervised 30 employees daily; included evaluating personnel, advising on performance issues, and implementing appropriate corrective actions.


Dollar Tree Regional Distribution Center

Operations Manager Jan 2007 Mar 2016

    Provided tactixxxxxxl directions in managing efficient operations for an entire shift that included inventory management, shipping & receiving, quality control, order selection/ fulfillment, and decon departments.

    Oversaw HR support involving the personnel recruitment, job placement, training, and termination.

    Ensured compliance with safety and regulatory standards, QC and production audits, and staff performance metrics to ensure productive, quality- and efficiency-driven operations.


Staples Fulfillment Center Ÿ Stockton, XXXXXX

Operations Supervisor 2004 2007

    Supervised a team of supply chain operations professionals managing merchandise inventory and warehousing, distribution, shipping and receiving, and order processing/fulfillment operations.

    Oversaw productive engagements complying with quality and productivity standards, as well as regulatory standards on health and safety in the workplace.

    Administered HR support for recruitment, onboarding of new hires, and continuous training for tenured employees.


Target Distribution Center Ÿ Woodland, XXXXXX

Operational Group Leader 1988 2004

    Led a team of professionals in managing shipping & receiving, inventory control, and merchandise movements from warehouse to markets over distribution channels, ensuring prompt action to remain competitive in target markets.

    Ensured compliance with safety regulations, QA standards, and performance metrics.

    Assisted HR in staff recruitment, performance appraisal, and continuous training.


Eduxxxxxxtion & Credentials


General Studies, MERCED COLLEGE Ÿ Merced, XXXXXX

(Did not finish while serving the military due to combat deployment in the Middle East)


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