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Driven, focused, and knowledgeable Administrative Support/Event Management Professional with 17+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in supporting executive team members, designing strategies focused on increasing productivity, and planning large-scale corporate and/or employee events. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.

Event Management/Planning Travel Coordination Process Improvement Staff Training/Coaching

Attention to Detail Contract Negotiation Complex Problem Solving Strategy Development

Team Leadership Report Generation Vendor Management Meeting Coordination

Accounts Payable/Expense Management Executive Support Sports Event Management

• Demonstrated background in leading all logistics related to both corporate and non-profit events which includes planning entertainment, lodging, and food/beverage services

• Acted as a Volunteer Coordinator for an event sponsored by the Golf Channel which required supervising volunteer teams and maintaining high levels of communication

• Coordinated several executive management and/or board retreats in addition to leading employee appreciation events which catered to more than 120 employees

• Direct day to day administrative functions within a fast-paced hospitality environment with a focus on increasing productivity and efficiency levels
• Prepare for guest check-in prior to their arrival, oversaw the total check in process, and successfully diffuse escalated customer service situations
• Maintain a demonstrated ability to provide high levels of customer service, act as a liaison between guests and management, and provide recommendations to guests

• Supported the administrative needs of various executive staff members which included maintaining calendars, scheduling travel, and generating meeting notes
• Played a lead role in the creation and management of a candidate database using Salesforce which included recruiting leads

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• Coordinated various administrative and operational functions within a successful realty company which included supporting executive management and acting as a liaison between executives and approximately 180 staff members
• Oversaw the calendars of all executive management, schedule Board of Director meetings, created meeting agendas, and wrote internal correspondence
• Instrumental in the management of investor relations road shows which required booking hotels, coordinating travel, and leading bus tours for approximately 60 consultants
• Recognized as the Chairwoman of the Charitable Giving Committee, planned detailed offsite retreats, and coordinated various employee events

• Provided direct administrative support to the Chairman, President, and COO of a successful organization which included taking meeting notes, communicating with third-party vendors, and planning business lunches/meetings
• Designed and implemented streamlined processes related to distributing information to shareholders in addition to processing monthly expenses/accounts payable

• Supported the administrative needs of a VP within the organization which included coordinating schedules and managing the needs of a 25-person department
• Worked closely with Lobbyists on an international, national, and state level which required planning travel and managing event logistics
• Played an integral role in planning meetings between senior management and members of Congress in addition to off-site quarterly meetings and political fundraisers

Additional Experience Includes: Administrative Assistant, Raffa & Associates, 1993-2000