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Yyyyyy x. yyyyyy
7343
O Dell Lane Xxxxxx, TX
xxxxxx
xxx-xxx-xxxx abc@xyz.com
Customer Service Professional
Objective
Personable customer service professional with a work history of consistently exceeding job objectives.
Excellent listening, verbal communication and interpersonal skills to gain their trust, confidence and respect of key stakeholders.
Take great pride in work, focusing on quality control and delivering exceptional service to customers.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Experience completing documentation, scheduling meetings and maintaining responsibility for projects.
Strong writing skills, including drafting content for company newsletters.
Proficient with Microsoft Office Suite and 10 key by touch.
Professional Experience
Customer Service Experience:
Communicated effectively with a diverse group of key stakeholders in person and over the telephone.
Demonstrated a proven ability to build and maintain rapport to gain the trust, confidence and respect of clients, colleagues and vendors.
Displayed poise, professionalism and patience to identify and resolve problems.
Showcased diplomacy and tact to diffuse conflicts and find workable solutions.
Administrative Experience:
Demonstrated stellar organizational skills to complete documentation in a clear and concise manner.
Displayed excellent attention to detail skills while reviewing invoices and other major client documents.
Showcased a proven ability to work well independently as well as part of a team in a fast-paced setting.
Consistently demonstrated excellent judgment, character, teamwork and leadership.
Work History
Driver, Danny Herman Trucking Inc. Mountain City, TN Mar. 2014-Present
Owner/Operator, Trailer Transit Porter, IN May 2008-Mar. 2014
Driver, Land Span Inc. Lakeland, FL May 2005-Apr. 2008
Driver, Shippers Transport Co. Xxxxxx, TX Mar. 2005-May 2005
Driver, Boyd Logistics Inc. Xxxxxx, TX Aug. 2002-Mar. 2005
Quality Control Specialist/Safety Coordinator, TCI Georgetown, TX 1995-2001
Education and Training
Completed several hours of training regarding the transport of hazardous materials (HAZMAT)
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