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Yyyyyy x. yyyyyy
195 Brantley Pl. Dr.-Mooresville, NC 28117 abc@xyz.com
Customer Relations/Servicing ~ Sales ~ Management
Profile
Offering numerous years of experience in customer-focused industries, with consistent focus on delivering world-class service; highly effective in identifying client needs and delivering customized solutions to ensure satisfaction, build loyalty and drive business growth
Solid background in steering all aspects of business spanning marketing, sales, client relations, operations, administrative and financial
Dynamic communication and interpersonal relation skills instrumental to productively interfacing with clients, vendors, senior management, and staff
Motivating, hands-on leader able to maximize individual and team performance
Excel in prioritizing, planning, coordinating, and managing workflow/projects to optimize productivity, efficiency and use of time and resources in achieving critical deadlines and operational goals
Talent for adapting skills and mastering new knowledge illustrated by background in diverse industries and roles; resourceful problem solver and creative thinker committed to delivering results
Professional Background
Limousine Chauffeur, Emerald Transportation-Tavernier, FL 2011-2016
Delivered world-class service in greeting customers at airport, residence or resort and providing safe, reliable transportation across a 300-mile region
Strategically planned travel routes to optimize efficiency and quality of services
Personal Trainer, Self Employed-Tavernier, FL 2008-2016
Effectively launched, built and operated business focused on assisting clients in achieving personal fitness goals through training, education and motivational leadership; steered full-scope operations spanning marketing, sales and customer service through purchasing, inventory control, regulatory standards compliance, and P&L
Expertly assessed client needs and designed and facilitated training programs tailored toward optimizing individual results; included both one-on-one training sessions and group fitness classes
Successfully educated clients on diet and nutrition; created customized diet and meal plans
Lead Elevator Technician, Islamorada Elevator-Islamorada, FL 2001-2008
Proficiently coordinated and managed commercial and residential elevator projects; included construction, installation, repair, remodels, and preventative maintenance
Effectively supervised employees on jobsite to ensure compliance with standards and timelines
Quality Control Manager, A.P.E South 1999-2001
Played key role in driving B2B sales, with major clients including Motorola, Nokia and Samsung
Actively participated in management meetings focused on policies and procedures development
Efficiently programmed, tested and calibrated machines to client specification and stringent quality standards; prepared orders/machines for distribution in accordance with shipping instructions
Education/Professional Development
Undergrad Studies, University of Greensboro-Greensboro, NC
Personal Training Certification, International Sports Sciences Association; 2016
CPR & AED
Certification, American Red Cross; 2016
State of Florida Elevator Competency Certification: 2004/2005
Activities/Achievements
Musclemania
Bodybuilding/Physique Competition-3rd Place; 2013
Europa Bodybuilding and Physique Competition-5th Place; 2014
Professional
(Sponsored) Mixed Martial Artist; 2010-2013
ICMAC National San Shou Champion-Gold Medalist; 2010
Sunbelt Regional Grappling Tournament-Gold Medalist; 2010
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