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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Recent Business Administration Graduate eager to contribute strong academic foundation and hands on experience to a progressive organization.

 

Profile of Qualifications

 

         In depth understanding of best human resource services, including employee relations, training and employee development.

         Strong business acumen developed throughout positions within multiple industries.

         Demonstrated ability to cultivate positive, lasting client relationships.

         Possesses analytic problem-solving skills with a proven track record for meeting time lines and exceeding goals and expectations.

         Recognized as Top Salesman at National/Alamo for 9 non-consecutive months.

 

Education & Professional Development

 

Bachelor of Science in Business Administration, Small Business Management & Entrepreneurship, DeVry University; 2016

Creative Writing Club President, DeVry University

 

Key Areas of Expertise

 

   Business Administration

   Attention to Detail

   Human Resource Services

   Leadership

   Sales

   Problem-Solving

   Customer Service

   Training & Development

   MS Office Suite

 

Professional Synopsis

 

Sovran Management Group, LLC 2014-Present

Administrative Assistant

         Provide critical administrative support within company, including call management, report generation and event coordination.

         Utilize various tactics to establish and maintain contacts; conduct new client orientation.

         Foster positive client relationships with authors, motivational speakers, music arts and radio show hosts.

 

National Car Rental/Alamo 2009-2013

Customer Service Exit Agent

         Demonstrated strong communication and customer service skills throughout daily customer interactions within a fast paced environment.

         Continually achieved and surpassed existing sales goals.

         Ensured a positive customer experience, resulting in increased customer satisfaction and retention.

 

Payless Car Rental 2006-2007

Lead Customer Service Representative

         Successfully resolved customer inquiries, provided top notch service and resolved service issues.

         Utilized strong leadership skills to provide highly effective training for new employees.

         Oversaw all day to day operations.

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