Key Contributor & Effective Leader supporting large-scale system installation/support functions in fast-paced environments within a variety of industries. Experienced in managing cross-functional teams, monitoring project workflow/timelines, implementing strategies, and ensuring compliance with client requirements. Equipped with a keen ability to leverage skills in project management to introduce new tools for cost/time savings and efficiency improvements.

Field Service Installations/Maintenance Technical Troubleshooting Resource Planning

Staff Management/Development Cable System Management Vendor Management

Streamlining Operations Cable Grounding & Auditing Strategy Development OSHA 10

  Direct day to day technical and operational functions within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Provide support during both new client installations and existing communication/networking equipment maintenance

  Utilize superior communication abilities to maintain positive rapport with both internal and external clients, complete detailed system troubleshooting, and support sales teams

  Attend cross-functional project meetings and assist with project scheduling in addition to coordinating shipping logistics and updating clients on project progress

  Successfully provide detailed training to staff members along with acting as the liaison for technical support in a 24/7 environment

  Coordinated daily field service operations which included completing primary installations, underground installations, outlet installation, pre-wires, moves, post-wires, surveys, and basic technical troubleshooting

  Played a lead role in grounding cable lines, completing installation audits, and handling various other technical functions in addition to providing system training to customers

  Ensured safety and standard operating procedures are consistently followed and report any accidents and/or losses to the Foreman

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in technical support and field service roles with experience in supervising cross-functional teams, completing complex system implementation and/or repair projects, and ensuring projects met specified requirements. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated operational/technical issues.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to build positive relationships with both internal and external clients.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy