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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx~ abc@xyz.com

 

 

Career Profile

Dedicated and accomplished Strategic Leader with several years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in improving efficient business operations. Equipped with an ability to consistently meet and/or exceed individual productivity metrics, review complex automotive claims, and provide training to staff members. Offer solid supervisory abilities with experience in leading large-scale operational projects and maintaining rapport with clients, co-workers, and members of executive management.

 

Key Competencies

 

Sales Best Practices Team Leadership/Motivation Microsoft Office Suite Self-Motivated

Project Management Strategic Operations Field Appraisals Automotive Claim Resolution

Repair Negotiation Client Relationship Management CCC One and Audatex Estimating Systems

 

Professional Experience

Liberty Mutual Insurance, Lake Mary, FL                                                    April 2005-February 2018

Sr. Field Appraiser/Field Re-Inspector

  Directed day to day administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Played a lead role in overseeing body shop repairs for a territory consisting of a third of the state of Florida in addition to following up with clients in regard to repairs

  Reviewed client coverage limits to ensure repairs are aligned with available coverage, identified appropriate physical claim value, and reviewed collision center estimates

  Utilized superior communication abilities to negotiate fair repair costs with repair centers, worked closely with Claim Representatives, and ensured appropriate claim resolution

  Demonstrated background in assessing damage on motorcycles, RV s, and foreign/domestic automotive vehicles  

 

Additional Professional Experience

 

  Body Shop Foreman/Assistant Manager, McInerny Ford

  Body Shop Estimator, Toyota of Orlando

 

Certifications & Licensure

 

Florida Motor Vehicle Physical Damage Appraiser License

Chief Frame Certified

I-CAR Platinum

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