Management leader with a work history of consistently exceeding performance objectives.

  Proven track record of leading and training teams to achieve production goals and meet safety standards.

  Stellar communication and problem solving skills to work with leaders across multiple departments.

  Demonstrated ability to lower costs and improve efficiency and processes across the enterprise.

  Outstanding analytical, time management, attention to detail and organizational skills.

  Proficient with Microsoft Office Suite.

Technical Systems Specialist, Carl Zeiss Microscopy Apr. 2014-Present

  Lead North American operations of the Spectrometry Division.

  Plan and promote training activities to improve product quality, reliability, Standard Operating Procedures (SOP) and Good Manufacturing Practices (GMP), including personally training staff.

  Coach personnel to inspect and test activities to ensure control over materials, facilities and products.

  Write operational, technical, SOP and IOP manuals for a variety of systems.

  Establish proposed quality and reliability expectancy of finished product.

  Coordinate and direct quality control programs to ensure continuous output of products.

  Investigate customer complaints regarding quality and make necessary adjustments.

Achievements:

  Successfully trained up to 50 teams on how to use equipment and software, resulting in significant improvements of reproducibility and repeatability.

Quality Assurance Technical Systems Coordinator, Cardinal Class CG June 1998-Apr. 2014

  Collaborated with plant and quality managers to maximize product reliability and minimize costs.

  Led daily operations that adhered to ISO, Lean Sigma and Kaizen standards and principles.

  Drafted FMEA, PFMEA, ISO, 5s, training and similar instructional manuals for employees.

  Managed staff that performed inspections and testing to ensure continuous control over materials, facilities and products and handled spot and daily audits of production.

  Oversaw up to 50 vendors regarding safety and installation of quality inspection equipment.

  Negotiated inspection, measuring and analytical systems contracts, and implemented quality equipment.

Achievements:

  Boosted productivity after instructing up to 50 personnel, including plant managers and line workers, on best practices such as safety, SOP, GMP and ISO.

Owner, Whaley Pest Control Jan. 1996-Nov. 2008

  Built and maintained relationships with customers to gain their trust, confidence and respect.

  Supervised sales routes and sold service contracts to customers.

  Inspected premises to identify the source of infestation and the extent of damage to property, wall and roof porosity.

  Wrote, designed and produced Integrated Pest Management (IPM) programs.

  Established mechanical traps and placed poisonous paste and bait to lure pests.

Shipping/Receiving Supervisor, Roundy's Inc.  Mazomanie, WI June 1989-Jan. 1996

  Led up 100 personnel to plan and direct inbound and outbound inventory of up to 21,000 different items.

  Planned, promoted and organized training activities related to product quality, reliability, SOP and GMP.

  Trained several staff at varying faculties to achieve significant improvements in their duties.

  Educated teams about how to use equipment and software such as stand up and sit down forklifts; inventory tracking software; picking techniques; yard tractor; and best safety practices.

  Developed and analyzed statistical data and product specifications to determine on time delivery.  

  Oversaw personnel that performed inspections and audits to ensure continuous control over materials, facilities and products.

Studied Psychology, Mount Senario College

Hold a License in 7.1 Structural Pest Control

Hold an up-to-date Passport and Passport Card

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a management leader with a work history of consistently exceeding performance objectives. For example, I have a proven track record of leading and training teams to achieve production goals and meet safety standards. I also possess stellar communication and problem solving skills to work with leaders across multiple departments. Additionally, I have a demonstrated ability to lower costs and improve efficiency and processes across the enterprise. I also offer outstanding analytical, time management, attention to detail and organizational skills.

Since Apr. 2014, I have served as Technical Systems Specialist, leading North American operations of the Spectrometry Division for Carl Zeiss Microscopy. In this role, I plan and promote training activities to improve product quality, reliability, Standard Operating Procedures (SOP) and Good Manufacturing Practices (GMP), including personally training staff. I coach personnel to inspect and test activities to ensure control over materials, facilities and products. Furthermore, I write operational, technical, SOP and IOP manuals for a variety of systems. I also establish proposed quality and reliability expectancy of finished product and coordinate and direct quality control programs to ensure continuous output of products. In this capacity, I have successfully trained up to 50 teams on how to use equipment and software, resulting in significant improvements of reproducibility and repeatability. Previously, I was a Quality Assurance Technical Systems Coordinator for Cardinal Class CG from June 1998 to Apr. 2014.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx