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Personable professional with valuable, hands-on experience improving business operations.
Stellar leadership skills, including managing and training a team of restaurant employees.
Demonstrated ability to gain the trust, confidence and respect of clients, colleagues and vendors.
Outstanding writing, time management, attention to detail and organizational skills.
Proficient with Windows and Apple operating systems, and Microsoft Office Suite.
Assistant Manager, IV Seasons Restaurant Oct. 2013-Present
Helped launch a new restaurant and currently manage a team of personnel to maximize their potential.
Increased profits 30% after lowering costs to purchase food and materials, as well as labor costs.
Played a key collaborative role helping to design a menu with healthy choices for patrons to purchase.
Showcase stellar leadership while controlling inventory; handling purchasing; and overseeing advertising.
Train team members on best practices of customer service and resolving problems with guests.
Previously (employment while in college):
Caregiver, Child Care Information Services Nov. 2011-Dec. 2013
Gained the trust, confidence and respect of parents and administrators to safely care for children.
Planned and oversaw educational, after-school activities and also prepared nutritious meals.
Office Assistant, Nate s Landscaping & Hauling Summers 2008-2013
Built and grew relationships with customers, colleagues, investors and other key stakeholders.
Worked closely with clients over the telephone to explain service capabilities and also resolve invoice discrepancies while managing large amounts of cash and the cash vault.
Seasonal Sales Representative, Direct Energy Mar. 2011-June 2011
Communicated effectively over the telephone to secure new client accounts and acquired new customers.
Sales Associate, Abercrombie Kids Mar. 2010-Sept. 2010
Educated adults and children about the latest apparel promotions, trends, features and benefits.
Bachelor of Science (BS), Legal Studies, Psychology minor, University of Pittsburgh; earned Aug. 2013
Intern, James E. Smith, Jr., P.A. Arlington, VA; Aug. 2011-Oct. 2011
Acquired hands-on experience working closely with clients and managing multiple projects;
Handled client records, including drafting notes for the Court and proofreading contracts.
Intern, The Spiggle Law Firm Arlington, VA; Jan. 2011-Mar. 2011
Learned key skills by listening in on negotiations between attorneys;
Showcased strong writing, editing and attention to detail skills while drafting letters and emails to clients and preparing files for issuance to the Court.
Volunteer, Marymount s Youth Group; organizing events and raising money for charitable organizations.
Volunteer, Big Brothers Big Sisters; served as a mentor to youth and helped youth overcome obstacles.
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