Key Contributor & Effective Leader supporting operational functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing operations and human resource logistics, building positive vendor relationships, performing detailed financial analysis, and ensuring compliance with federal/state regulations. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.

Property Management Berkshire Internal Software Systems Staff Management Yieldstar

Human Resources/Operations Management Project Management Financial Due Diligence

Vendor Relationship Management Regulatory Compliance Improving Property Performance

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity, efficiency, and operational revenue

  Supervise approximately 25 staff members within 2 individual properties which requires providing individualized coaching and feedback along with handling employee relations issues

  Successfully increased occupancy from 91% to 95% within a period of 3 months due to the development and implementation of innovative operating procedures

  Recognized as the Property Manager at both the Eon at Lindbergh (355 units, Atlanta, GA) and The Berkshires at Lenox Park (375 units, Brookhaven, GA)

  Designed and implemented internal standard operating procedures, diffused escalated resident situations, supervised staff members, and oversaw staff training logistics

  Consistently increased NER, NRI, NOI along with achieving occupancy rates of approximately 96% and decreasing fraudulent applications, evictions, and delinquencies

  Played a lead role in overseeing the takeover of a distressed property with a focus on increasing property metrics which resulted in achieving SE Property of the Year (The Berkshires at Lenox Park, 2013)

  Coordinated daily operations within a successful organization which included managing financial operations, developing operational budgets, and processing employee payroll

  Worked closely with both internal and external stakeholders, supervised several large-scale construction projects, and monitored project budgets valued at up to $1.4 million

Additional Professional Experience Includes: Property Manager, Berkshire Communities, 1988-1999

Awarded 9 Berkshire Awards for Service, Leadership, and Goal Achievement