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IT Operations Management IT Governance/Administration

Qualifications Profile

    Highly self-motivated, accomplished, and achievement-driven IT management professional with extensive certificated training and experience in turnkey IT solutions, project management, and IT operations management across several business sectors.

    Detail-oriented without losing sight of the big picture, analytical and methodical with strategic & innovative thinking to strategize solutions in addressing IT project management, compliance, and governance issues even under stress.

    Well-organized with integrative, multitasking and prioritization skills that harness, optimize and deploy enterprise-wide, resources to achieve outstanding results from concurrent tasks.

    Dynamic and decisive leadership with impactful communicative fiat to steer entire departments and multiple projects towards achieving business, organizational missions and objectives in highly competitive markets.

Key Expertise

IT Governance

    Strategic IT Systems & Infrastructure Planning & Execution

    IT Solutions Marketing & Sales

    Turnkey Solutions Management

    Client Service Management

    Relationship Management (Clients, IT Vendors, & the Public)

    IT Capital & Operating Budget Administration

    Business Continuity Administration

    Telecommunications Infrastructure Management

    IT Vendor/Contract Management

    Policies & Regulatory Compliance

    Records/Document Management

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    PERT/CPM Charting

    Systems Development & Prototyping

    Systems Install, , Conversion, Migration & Integration

    Post Project Support & Review

Technical

    OS: MS Windows Sever & Desktop

    Programming: Basic, .NET, C / C++, Java, & Python

    Databases: Oracle, SQL, &, Access

    GIS Apps: Esri GIS ArcGIS

    BIM: Autodesk Revit

    PM Tools: MS Project, Newforma Project Management, & Bentley ProjectWise

    Office Tools: MS Office, Office 365, & MS Visio

    Design Tools: Autodesk CAD, Architectural Desktop, Civil 3D, MEP, Bentley CAD/AecoSim, & MicroStation,

    Image Editing: Adobe Creative Suite, & Autodesk 3D Max,

    Network: Routers, Switches, Hubs, VoIP, LAN/WAN Topologies, VPN, WAFSm, WWANS, & FTP

Professional Experience

RS&H, INC Ÿ Jacksonville, XXXXXX

    Direct a team of IT professionals in providing technical guidance and support for various CAD, BIM, Engineering and GIS applications for over 880 associates across 59 locations involving Aerospace & Defense, Aviation, and Corporate, Transportation/Infrastructure departments.

    Provide guidance in implementing best practices for IT Governance to ensure cost-effective and efficient use of IT resources and enable the company to achieve its business plans and objectives.

    Ensure compliance with relevant laws and legislation as well as the compliance with client specifications.

    Maintain a library of 200+ Office, CAD, BIM, Engineering and GIS applications along with their respective individual or enterprise licenses.

    Collaborate with IT management in aligning IT directions with business needs utilizing the ITIL set of practices.

    Manage the Newforma Project Management system used by 200+ associates in all the Practices on 145+ projects.

Major Achievements to Date:

    Led team efforts in testing and implementing Building Information Modeling (BIM) and corporate render farm

    Implemented and managed the Bentley ProjectWise collaboration system enabling the company to maximize inter-departmental collaboration in completing more than 500 IT projects within resources, deadlines, and functional specifications, including the current the Aviation and Transportation/Infrastructure Practices on 65+ projects.

    Generated cost savings of $200T+ from negotiated Enterprise Licensing Agreement renewals with Microsoft, Autodesk and Bentley.

Xxxxxx Community College Ÿ Jacksonville, XXXXXX

    Provided classroom instruction in Basic, Advanced, and 3D modeling features of MicroStation CAD.

    Collaborated with management in facilitating the school s acceptance into the Bentley Education Network membership.

- 2397 Old Pine Trail Ÿ Xxxxxxeming Island, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Brazet Consulting Ÿ Tallahassee, XXXXXX

    Built, operated, and managed a successful consulting business providing consultancy in general management, GIS, computer technology, and engineering for government and corporate clients.

    Oversaw the delivery of final design and construction blueprints that enabled successful implementation of drainage system projects. Conducted investigative inspections of construction sites that resolved project issues.

    Provided proof-of-concept product demonstrations, training support, and project management for clients.

    Updated aeronautical charts for the Xxxxxx Dept. of Transportation s Aviation department.

Xxxxxx Department Of Transportation Ÿ Tallahassee, XXXXXX

    Established the GIS Base Mapping Group, increasing the operating budget from $500,000 to $2M in delivering new projects and adopting state-of-the-art technologies for production efforts.

    Improved process efficiency through a web-based application that allowed user access to GPS data covering, county maps, design/construction functions, and aerial photographs, while creating seamless exchange of computer-generated mapping data across DOT offices and various government agencies.

    Served as Chairman of Statewide Geographic Information System (GIS) Functional Task Team and Electronic Document Management Task Team.

    Ensured compliance with all GIS Base Mapping production schedules and quality requirements.

    Managed key projects, incorporated digitized road maps and aeronautical charts into DOT s website, and partnered with key government departments in completing an automated mapping pilot project.

    Administered $1.2M operating budget, implementing the CADD program, approving capital acquisitions and processing RFPs, bid invitations, and purchase orders, among others.

    Led migration of CADD systems from VAX/VMS to UNIX, and to Windows, expanding district CADD operations from 6 departments to 23 while growing users from 51 to 131.

    Established district s first GIS program, chaired statewide Electronic Document Management and District GIS task teams, and appointed District Representative to statewide GIS Executive Steering Committee.

Comsis Corporation Ÿ Pittsburgh, PA

Note: Details on earlier positions in Systems Engineering, Civil Engineering, and Structural Engineering on request.

Education & Credentials

    M.B.A. with concentration on Technology Management, Honors Graduate

UNIVERSITY OF PHOENIX Ÿ Jacksonville, XXXXXX

    B.S. in Civil-Structural Engineering

PENNSYLVANIA STATE UNIVERSITY Ÿ University Park, PA

Professional Training

    PSMJ Project Management Bootcamp Ÿ Fundamental Skills of Communication & Managing

    Employee Review & Performance Planning Ÿ EEO and AA Management Ÿ Implementing Change

    Quality Improvement Team Leader Ÿ Managing Generations Ÿ Resolving Conxxxxxxict Ÿ Negotiating Resource

    Contract Review Ÿ Microsoft Excel 2013 Ÿ Microsoft Project 2013 Ÿ Microsoft Visio 2013

Licensure & Certifications

    Professional Engineer (PE) License, Xxxxxx, PA Ÿ Leadership in Energy and Environmental Design (LEED AP)

    Certified Public Manager (CPM) Ÿ Certified Supervisory Management (CSM)

    Microsoft Certified Systems Engineer (MCSE) Ÿ Certified Internet Webmaster (CIW) Ÿ ITIL @ 2011 Foundation

Professional / Academic Affiliations & Community Involvement

    Past-President: IT Council, Jacksonville Regional Chamber of Commerce (2013-2014)

    Board Member: IT Council, Jacksonville Regional Chamber of Commerce (2015 -2016)