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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced managerial and operations professional with 20+ years of experience in high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in monitoring organizational budgets and strategies, leading cross-functional teams, and fostering positive customer relationships. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.


Key Achievements


         Project Management

         Food Service Industry

         Time Management

         Vendor Management

         Team Leadership

         Strategy Development

         Training & Development

         Marketing Best Practices

         Process Improvement

         Budget Development

         Complex Problem Solving

         Attention to Detail


Professional Experience

Boones Family Farms and Rentals 2011-2015

Property Manager

  Directly managed several administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency

  Facilitate all logistical functions related to managing 34 rental properties which included gathering documentation, collecting/depositing rent, and serving rent and/or eviction related notices to tenants

  Utilized superior analytical abilities in order to perform background/credit checks in addition to creating market rent surveys, selecting vendors, and developing annual budgets


IHOP 1998-2007

Franchise Owner

  Owned and operated 2 successful IHOP franchise locations which required supervising all team members, creating unique marketing promotions, and maintaining high customer service

  Led a new store opening which included training all new employees, developing an employee handbook, and developing both a new menu and recipes

  Developed unique marketing and brand management campaigns which were focused on increasing revenue, community awareness, and customer retention

  Successfully increased productivity by 13% through providing exceptional coaching to employees


Additional Professional Experience


  VP, Operations-Lyons Restaurant, 1996-1997

  Director of Operations-Lyons Restaurant, 1990-1996

  General Manager-Lyons Restaurants, 1984-1990


Community Involvement


Volunteer, Plumas Street Business Organization

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