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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced managerial and operations professional with 20+ years of experience in high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in monitoring organizational budgets and strategies, leading cross-functional teams, and fostering positive customer relationships. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.
Key Achievements
|
Project Management Food Service Industry Time Management Vendor Management |
Team Leadership Strategy Development Training & Development Marketing Best Practices |
Process Improvement Budget Development Complex Problem Solving Attention to Detail |
Professional Experience
Boones Family Farms and Rentals 2011-2015
Property Manager
Directly managed several administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
Facilitate all logistical functions related to managing 34 rental properties which included gathering documentation, collecting/depositing rent, and serving rent and/or eviction related notices to tenants
Utilized superior analytical abilities in order to perform background/credit checks in addition to creating market rent surveys, selecting vendors, and developing annual budgets
IHOP 1998-2007
Franchise Owner
Owned and operated 2 successful IHOP franchise locations which required supervising all team members, creating unique marketing promotions, and maintaining high customer service
Led a new store opening which included training all new employees, developing an employee handbook, and developing both a new menu and recipes
Developed unique marketing and brand management campaigns which were focused on increasing revenue, community awareness, and customer retention
Successfully increased productivity by 13% through providing exceptional coaching to employees
Additional Professional Experience
VP, Operations-Lyons Restaurant, 1996-1997
Director of Operations-Lyons Restaurant, 1990-1996
General Manager-Lyons Restaurants, 1984-1990
Community Involvement
Volunteer, Plumas Street Business Organization
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