Yyyyyy x. yyyyyy

Driven and tirelessly devoted professional with over 25 years or proven experience, paired with the ability to turn big picture visions into actionable plans. Leverages tenacious leadership style to penetrate and capture share in new markets, as well as bolster revenue growth levels. Demonstrated ability to establish, coach and retain professionals that serve as key members of prosperous sales and operational teaxxxxxx. Utilizes a goal-focused managerial style, paired with strong business acumen to garner success. Possesses an innate capacity to build industry presence from the ground up. Honored with numerous awards throughout career including Sales Pacesetter Award, Touchdown Award and the Southern Business Group Manager of the Year accolade. Currently seeking a Business Development or Sales Management position that will foster career progression, as well as allow for positive contributions to a reputable and innovative organization.

Account Management | ACT | Analysis and Reporting | B2B and B2C Sales | Business Development | Client Management | Communication

Contract Negotiations | Credit/Risk Underwriting | Forecasting | Goal Setting | Marketing Campaigns | XXXXXX Office | Multi-Site Management

Negotiation & Closing Tactics | P&L Budgeting | Presentations | Product Launches | Project Management | Regulatory Compliance

Sales Cycle Organization | Salesforce | Staff Workflow Prioritization | Start-up Sales | Strategic Planning | System Rollouts

Territory Planning | Trade Show Representation | Training & Development | Windows OS Proficiency

XXXXXX PRISON INDUSTRIES CORPORATION, Jackson, XXXXXX 2013 - Present

Director of Operations

• Actively seek out and generate opportunities for new business opportunities; supervise operations for all new business
• Establish and sustain fruitful agency business partnerships that served to enhance and refine strategic planning and re-entry projects aimed at inmate reform
• Work in conjunction with a Grant Writer to gain funding for MPIC offender educational and reentry prograxxxxxx
• Prepare offenders for societal reintegration via the implementation of career development and job training prograxxxxxx that deliver real-life experience and generate upwards of $6.7M in sales; allows the company to be self-sustaining for the next 24 years
• Earn as much as $4M for the State of Xxxxxx annually due to the aforementioned programming efforts; introduce new products and opportunities, which fueled sales increases from 2013-2014
• Serve in a leadership capacity at the MPIC Transitional Center in Jackson; includes direct supervision for a team of five
• Author articles for news magazines and the organization s annual reports
• Lead presentations in front of the Xxxxxx House and Senate Correction Committees to discuss MPIC prograxxxxxx and action plans that satisfy the PEER Committee inquiry
• Introduced a Lean Six Sigma course titled, The Management and Supervision of Modern Manufacturing, facilitated via Xxxxxx State University s Franklin Furniture Institute; led 58 inmates at three correctional facilities to earn a certificate
• Also coordinated Jones Community College course work focused on Manufacturing Basics; provided to 40 offenders
• Fused warehouse operations from four locations to one; simplified operations, improved inventory control and allowed for more timely shipping and receiving
• Launched the first-ever facility recidivism study with Xxxxxx State University s National Strategic Planning Analysis Research Center; gathered metrics that illustrated the success of MPIC inmate work prograxxxxxx in garnering a recidivism rate of ~ 22%, a sharp decrease from the PEW Foundation National rate of 43%
• Drive plans for the facility to produce fiberglass fish tanks, fingerling tanks and weld aluminum walkways around each tank; received an order for 500 tanks that project annual sales of over $8M
• Crafted a program using the Offedertrak software system to gather inmate data and develop inmate reports organized by facility

GENERAL ELECTRIC CAPITAL CORPORATION, Various Locations 1994 - 2009

Regional Field Sales Manager, Atlanta/Southeast Territory (2005 2009)

• Set forth sales/marketing business plans; trained Sales Associates on client management, product knowledge and selling skills
• Mentored two new Sales Managers who earned the GE Sales Pacesetter Award in their first three years in their respective territories
• Spearheaded a Sales & Marketing Captain Program; included authoring a Sales Closing Guide used by Area Managers and regarded as a company best practice element in the years that followed
• Generated increasing sales of $125M in 2005, $154M in 2006 and $183M in 2007; achieved an average of 20.37% in account penetration, two points above company average

Sales Integration Manager, Athens, GA, Salt Lake City/Provo, UT (2004)

• Orchestrated program timelines, communication plans, project management outlines and performance reporting/measures for three vendor sales call centers; included directing inbound and outbound sales and marketing teaxxxxxx
• Facilitated training and coaching to Sales Agents and vendor Supervisors with a focus on product knowledge, selling skills, call quality and regulatory compliance requirements

Yyyyyy x. yyyyyy

Sales Integration Manager, Continued

• Coached and trained over 200 Agents that successfully secured $300M in sales
• Exceeded target account growth by 14%, due largely in part to agent focus groups and monthly site visits at vendor call centers
• Crafted and revamped policies, sales tools, training curricula, telemarketing scripts, incentive prograxxxxxx, and call quality efforts; included utilization of metrics and standards for calls that reduced customer complaints by 20%

Regional Field Marketing Manager, Nashville, TN (1997-2003)

• Established a regional business and territory plan, along with communication goals and systexxxxxx enhancements
• Introduced marketing campaigns, product training, motivational prograxxxxxx, and action plan executions timelines; also led sales and promotional prograxxxxxx for the Midwest Region
• Conducted performance reviews for all supervised personnel; also served staff by introducing a Summer Motivational Program that generated a 14% increase in accounts and 17% increase in sales growth
• Secured managerial support for sales/credit reward and recognition program from 1998 to 2003; accumulated double-digit sales growth as a result
• Earned the Sales Manager Pacesetter and Field Sales Manager of the Year honors
• Ranked first in surpassing consumer account goals by 81% for 2003; also exceeded business account objectives by 76%
• Secured the top slot for garnering B2C consumer sales increase of $23M in 2003, the largest in company history; also fueled YTD B2B sales increases of $5M
• Drove B2C account growth up 12% and B2B growth up 4% YoY in 2002, increased B2C sales to $282M and B2B sales to 68M, which led to a third-place ranking among 14 Regional Managers
• Grew accounts by 27% and sales 117% to budget in 2001; also drove B2C sales to $202M YoY and B2B sales to $51M Y0Y; ranked first of 14 Regional Managers based on performance
• Saw previous account growth up by 2% over goal for 2000, a B2C sales increase by 11% YoY and a B2B sales increase of 16% YoY; notably ranked second out 14 Regional Managers

Team Manager/Portfolio Control Manager, General Electric Capital Corporation, Atlanta, GA, 1994 1997

Treasure Credit Analyst, Continental/Tosco, Greenwich, CT, 1993

Manager, Par-Mer Inc., Slidell, LA, 1992

Treasury Credit Analyst, Soloman Brothers, Inc. Greenwich, CT, 1989 1991

Also worked with Phibro Energy, Inc. from 1991 1992

Master of Business Administration, University of New Haven

Bachelor of Arts, Business Economics, Wittenberg University

Certification, Lean Six Sigma Black Belt, Villanova University Online

Certification, Lean Six Sigma Quality Green Belt, GE Capital Corporate Education

High Performance Selling Skills ~ Account Manager Excellence ~ WINS Negotiations Skills

Interpersonal Skill for Managers ~ Goal Setting for Managers ~ Performance Evaluation Training

Yyyyyy x. yyyyyy

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

• I am a dynamic, reliable and ambitious Operations Manager and Sales expert. I bring to any role over 20 years of proven experience, including a swift promotion to my current role as Director of Operations for MPIC.

• As a professional, I strategically drive projects to ensure timely, cost-effective delivery. In any project I take on, I devise and deliver solutions that boost quality levels, control costs and generate revenue increases

• On my resume, you will find a detailed listing of achievements and experiences interwoven throughout my career chronology. All of my accomplishments thus far, including garnering the highest consumer sales increase in GE s company history, have greatly refined my skills as a professional and a leader.

• In my work with GE, I achieved such high levels success since starting on with the company in 1994 that I received the Sales Manager Pacesetter and Field Sales Manager of the Year awards, among many other accolades.

• Outside of the diverse and impressive professional history detailed on my resume, I also completed an MBA at the University of New Haven and a B.A. from Wittenberg University. I also gained certification in Lean Six Sigma Black Belt from Villanova University and my Green Belt credential while working at GE.

• Additionally, I engaged in numerous company-sponsored trainings, focused on sales, account management, negotiation, communication and goal achievement, among others.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume