This Resume Has Not Been Formatted
Dear Hiring Manager,
I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.
What I offer is my forthcoming MBA and more than more than 7 years providing sales, customer service, and operations management in the hospitality and after-market automotive industries. I have recently worked with O Cajcen Seafood Restaurant as an Area Manager following a tenure at Gillman Automotive/Honda of Fort Blend as an Internet Sales Manager. For more details, please take a moment to go through my resum .
In leveraging my sales management competencies, I have also proven my abilities to gone beyond meeting my sales targets with successful engagements in project management and logistics/inventory management. In addition, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven leadership excellence. Along the way, I have also demonstrated my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in generating repeat business, a healthy reputation in highly competitive markets, and a seamless working experience with colleagues in attaining shared commitments.
I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help you achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you so much for considering me, and I look forward to hearing from you soon.
Highly self-motivated and results-driven management professional and U.S. Army Reservist with more than 7 years providing sales, customer service, and operations management in the hospitality and after-market automotive industries.
Detail-oriented and methodical with critical thinking to address work issues even under stressful work conditions.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Marketing & Sales (Trad. & Online)
Territory Sales Administration
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Strategic Planning & Execution
Fiscal & Budget Management
Policies & Regulatory Compliance (i.e. EEO, Food Safety, FDA, etc.)
Staff Supervision & Training
Bilingual in English & Vietnamese
Provided strategic direction in managing the areas sales performance involving three restaurant locations, setting sales targets and maximizing sales profitability.
Provided sales and operations team with a nurturing work environment while improving performance metrics in customer service quality standards to drive team performance.
Oversaw HR administration that included recruitment, personnel training, performance appraisal, and termination.
Ensured all wholesale and service contracts served the compaxxxxxx s objectives within allocated resources and budgets.
Collaborated with the management team in meeting customer service objectives especially during peak operations.
Created annual sales forecast for the Business Development Center through accurate and market-based estimates of unit sales, gross, and operating profits as well as expenses for the department, collaborating with the management team and the GM in planning and implementing sales growth objectives.
Provided HR administration support in staff recruitment, training, promotions, disciplinary actions, and termination.
Followed up with fleet leads and internet customers from True Car, Edmunds and other 3rd party sources to generate sales, moving over 120+ units , and producing 3 business contracts with sales of over 20+ fleet units.
Handled local business accounts, building lasting professional relationship, negotiating on fleet rental costs and generating competitive bid rates to beat our competitor pricing.
Trained over 150 soldiers, distributed supplies, and prepared soldiers for successful combat performance.
Served in Operation Iraqi Freedom deployed with the Field Operating Base Rustamiyah, overseeing the Distribution unit involving management of supplies and vehicles supporting the North Bagdad Iraq Sector for operations.
Served as Training Officer for the Emergency Deployment British Petroleum Oil Spill, 2010 and tasked with training 20+ military personnel and civilian truck drivers during deployment.
Served as acting Executive Officer in charge of plan operations and executions in hostile and hazardous areas.
Education & Credentials
M.B.A. (15 hours), UNIVERSITY NAME (on going)
Bachelor of General Studies, Concentration: Social Science, Minors: Social Science & Military Science
NORTHWESTERN STATE UNIVERSITY Natchitoches, LA (2011)
Associate in General Studies, CENTRAL TEXAS COLLEGE Killeen, TX (2009)
Awards & Recognition
Gillman Automotive Leadership Silver Award within 6 months of employment
Army Commendation Medal (ARCOM) Army Achievement Medal (AAM)
Member: Push America, supporting disabled Americans Head Coach: Youth Football, Cyfair & Sugarland, TX
Volunteer First Responder: Behind the badge Morton Lodge (AFAM) Support Fort Bend County
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